Work preference
Summary
Overview
Work history
Education
Skills
Accomplishments
References
Timeline
Generic
Open to work

Donna Loveland

Scarborough,North Yorkshire

Work preference

Job search status

Open to work
Preferred start date: Flexible

Desired job title

Office administratorSenior Administrator Credit ManagementAssistant Company SecretaryCustomer Service Representative

Work Type

Full time

Location preference

Remote

Salary range

20000/yr - 23000/yr

Important to me

Work-life balanceCareer advancementWorking remotely option

Summary

Detail-oriented administrative professional with expertise in Microsoft Office, iManage, and GEMS. Skilled in board meeting administration, report generation, and minute writing, alongside a solid understanding of company secretarial practices and the Companies Act. Delivers comprehensive administrative support and excels in data entry and due diligence processes, effectively resolving queries through thorough investigation.

Overview

5
5
years of post-secondary education
24
24
years of professional experience

Work history

Assistant company secretary

Stoneweg
Leeds, West Yorkshire
2011.08 - Current
  • Ensured compliance with statutory and regulatory requirements by maintaining accurate records and submitting annual filings to Companies House and ICO.
  • Maintained statutory books including registers of members, directors and secretaries contributing towards efficient record-keeping. Recording of information on GEMs Co Sec system.
  • Coordinated corporate governance activities, promoting transparency and accountability in operations across organisation.
  • Drafted various official documents such as resolutions and minutes accurately. Organized and held board meetings to approve and confirm any changes.
  • Streamlined office processes in document management by logging documents on iManage document management system, enhancing record accessibility.
  • Worked remotely when office closed, traveling bi-weekly to Leeds office. Responsible for own tasks and workload prioritization.
  • Communicated effectively across all levels of organisation, fostering positive relationships internally and externally.
  • Enhanced company reputation by providing professional customer service to stakeholders.
  • Executed administrative tasks meticulously, ensuring smooth operation of secretarial duties.

Office administrator

Legal 4 Landlords
Scarborough, North Yorkshire
2010.09 - 2011.04
  • Coordinated office tasks and administrative activities to maintain smooth operations.
  • Processed service requests efficiently, ensuring timely responses to client needs.
  • Managed over 50 switchboard calls, ensuring accurate transfers to appropriate departments for efficient communication.
  • Conducted referencing for tenants and guarantors while advising affiliates and landlords on best practices.

Senior Administrator Credit Management

HML subsidiary of Skipton Building Society
Scarborough, North Yorkshire
2003.01 - 2010.09
  • Collaborated with financial department to ensure accurate account reconciliation.
  • Accurately administered legal documents relating to procedure from initial warnings to eviction.
  • In constant communication with solicitors, debt counsellors, and third-party clients.
  • Producing monthly reports and reporting packs to managers and clients.
  • Assessed team's work quality framework to verify compliance with established standards.
  • Coordinated team workflow to enhance collaboration and efficiency.
  • Carrying out daily team meetings to organise team's daily workflow.
  • Training colleagues on up to 40 plus different core tasks.

Education

GCSEs - Art, English, English Lit,Maths, History, Geography, Sciences

Scalby School
Scarborough, North Yorkshire
1974.05 - 1974.08

NVQ Level 3 - Health and Social Care

Scarborough 6th Form College
Scarborough, North Yorkshire
1995.09 - 1997.06

A-Levels - Art Ceramics

Scarborough sixth form college
Scarborough, North Yorkshire
1995.09 - 1997.06

NVQ Level 3 - Business and Administration

Work based
Scarborough, North Yorkshire
2009.01 - 2010.01

Certificate of Higher Education - ECDL and Clait

Scarborough Business School
Scarborough, North Yorkshire
2010.09 - 2010.10

Skills

Companies Act knowledge

  • Board administration
  • Secretarial practices
  • Due diligence
  • Minutes writing
  • Report generation
  • Data Entry
  • Microsoft Word
  • Microsoft Excel
  • Office software skills
  • Administrative support
  • Organisational skills
  • Stakeholder engagement
  • Attention to detail
  • Microsoft Teams
  • Share registry

Accomplishments

In 2020 I recieved a British Empire Medal in the Queens birthday honors, for my work with the RLNI. Delivering and fundraising for the Swim Safe programme.

I have delivered the programme to children for the past 10 years. Every August I orginise and fund the programme. Over 10,000 children have learnt to stay safe in open water

References

References available upon request.

Timeline

Assistant company secretary

Stoneweg
2011.08 - Current

Office administrator

Legal 4 Landlords
2010.09 - 2011.04

Certificate of Higher Education - ECDL and Clait

Scarborough Business School
2010.09 - 2010.10

NVQ Level 3 - Business and Administration

Work based
2009.01 - 2010.01

Senior Administrator Credit Management

HML subsidiary of Skipton Building Society
2003.01 - 2010.09

NVQ Level 3 - Health and Social Care

Scarborough 6th Form College
1995.09 - 1997.06

A-Levels - Art Ceramics

Scarborough sixth form college
1995.09 - 1997.06

GCSEs - Art, English, English Lit,Maths, History, Geography, Sciences

Scalby School
1974.05 - 1974.08
Donna Loveland