Donna Letley
Rochester,Kent
Summary
- An accomplished Sales and Client Management professional across a variety of sectors.
- Thrives in fast-paced, detail-driven environments, leveraging strong attention to detail and high-level critical thinking.
- Adaptable leader and persuasive negotiator with superior record of client commendation and satisfaction.
- Skilled in creating bespoke Events to promote services, and increase sales.
Overview
23
23
years of professional experience
Work history
Event Director
The Soul Camp
03.2021 - Current
- Oversee preparation and management of event budgets, delivering at or below projected costs.
- Provide pre and post-event paperwork, completing documents within agreed timeframes.
- Foster relationships with local and national vendors to support favourable pricing and delivery options.
- Manage supply chain and onsite logisitics
- Plan and efficiently organise activities, details and timelines for large- and small-scale events.
- Managing Sales cycles both outbound and inbound
- Leverage industry knowledge and vendor relationships to source high-quality event supplies and services.
- Interview clients to understand event scopes of work, establish budgets and timelines.
- Client Relationship Management.
- Onsite Event Management and management of onsite staff.
Director
RDS Business Management Ltd
Rochester, Kent
05.2020 - Current
- Generated new leads and opportunities to maximise revenue.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Analysed industry and competitor trends to enhance sales strategy.
- Resolved staff and client issues effectively and efficiently, enhancing business performance and growth.
- Developed strategic partnerships to expand client base.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
Senior Key Account Manager
First Choice Business Systems
Orpington
03.2006 - 02.2023
- Launched digital marketing campaign and virtual engagement initiatives to increase product uptake across key accounts.
- Employed exceptional rapport-building skills to nurture key relationships.
- Distilled market data and trends to produce detailed reports.
- Communicated new products and services to drive customer interest and boost sales.
- Consistently achieved and exceeded targets.
- Management of trainees.
- Drove business growth within specified sales territories through strategic and tactical solution implementation.
Corporate Account Manager
Digicorp
London
09.2019 - 06.2020
- Management and Development of current client base
- Secured sales by providing recommendations to promote brand effectiveness and product benefits.
- Generated new client relationships/sales
- Solution/Consultative Sales
Senior Key Account Manager
Quadient
10.2017 - 09.2019
- Consultative mail room solutions/software sales.
- Employed exceptional rapport-building skills to nurture key relationships.
- Communicated new products and services to drive customer interest and boost sales.
- Generate new business accounts as well as developing current client base
Key Account Manager
Xeretec
London
02.2015 - 08.2017
- Technology - consultative sales.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Identified expansion opportunities, developing existing product ranges and increasing stockists to drive sales.
- Communicated new products and services to drive customer interest and boost sales.
- Identified new prospects and executed cold calls to grow and develop pipeline.
- Consistently achieved and exceeded monthly/quarterly/yearly targets
Commercial Manager/Cast Member
Showtime Tenerife
Tenerife
03.2012 - 01.2015
- Maximising ticket sales
- Creating Marketing material for local vendors
- Promotional activity
- Performance in the show as a professional cast member
Entertainment Manager
Thomas Cook
Overseas
03.2001 - 01.2006
- Managed family entertainment programme.
- Optimised event PR and marketing to grow resort popularity.
- Maintained detailed, thorough diary management to ensure smooth-running events alongside day-to-day hospitality offerings.
- Performance in all professional shows and activities.
Education
Higher National Diploma - Performing Arts
Mid Kent College
Maidstone, Kent 09.1996 -
GCSEs -
The Rochester Grammar School
RochesterSkills
- Market trends understanding
- Account management
- Relationship management with clients and suppliers
- Complex negotiations
- Business development
- Excellent presentation skills
Timeline
Event Director
The Soul Camp
03.2021 - Current
Director
RDS Business Management Ltd
05.2020 - Current
Corporate Account Manager
Digicorp
09.2019 - 06.2020
Senior Key Account Manager
Quadient
10.2017 - 09.2019
Key Account Manager
Xeretec
02.2015 - 08.2017
Commercial Manager/Cast Member
Showtime Tenerife
03.2012 - 01.2015
Senior Key Account Manager
First Choice Business Systems
03.2006 - 02.2023
Entertainment Manager
Thomas Cook
03.2001 - 01.2006
Higher National Diploma - Performing Arts
Mid Kent College
09.1996 -
GCSEs -
The Rochester Grammar School
Similar Profiles
Ciara RisleyCiara Risley
Animal Foster at Soul 2 Soul Animal RescueAnimal Foster at Soul 2 Soul Animal Rescue
Destiny LottieDestiny Lottie
Manager at Aunties Soul FoodManager at Aunties Soul Food
Alexa MurrayAlexa Murray
Massage Therapist at Skin to SoulMassage Therapist at Skin to Soul
Rey Salvador VillarruzRey Salvador Villarruz
Cleaner at Fort Pitt Grammar SchoolCleaner at Fort Pitt Grammar School
DAN WARRENDAN WARREN
Executive Producer at Live ChannelExecutive Producer at Live Channel