Summary
Overview
Work history
Education
Skills
Timeline
Generic

Donna Layland

Swadlincote,Derbyshire

Summary

HR professional with strong expertise in benefits administration, GDPR compliance, and onboarding platforms. Proficient in grievance handling, disciplinary processes, and recruitment software, enhancing employee engagement and operational efficiency. Experienced in data analysis and database management, ensuring effective payroll administration and personnel systems. Committed to advancing strategic HR initiatives that promote organisational growth and employee satisfaction.

Overview

21
21
years of professional experience
24
24
years of post-secondary education

Work history

HR Adviser

Effective Global Solutions
Appleby Magna, Leicestershire
10.2023 - Current
  • Facilitated HR workshops to enhance staff knowledge of best practices.
  • Spearheaded company-wide diversity initiatives, fostering an inclusive culture.
  • Developed employee engagement strategies through regular meetings and feedback sessions.
  • Implemented wellness programmes to cultivate a positive work environment.
  • Rolled out HR policies to ensure compliance with legal standards.
  • Conducted performance evaluations to support career development.
  • Coordinated internal training events for skill enhancement.
  • Managed complex employee relations cases to successful resolution.

HR Co-Ordinator

Champneys
10.2020 - 10.2023
  • Produced and issued starter documents for all new employees.
  • Ensured compliance with government guidelines by collecting right-to-work documentation.
  • Maintained accurate employee data and personnel files in accordance with GDPR requirements.
  • Managed payroll system documentation updates for each employee.
  • Distributed paperwork related to changes in employment contracts.
  • Recorded meeting minutes to support documentation accuracy.
  • Created job adverts and facilitated onboarding processes across the group.
  • Updated policies and procedures, effectively communicating changes to staff.

HR Administrator

Musk Process Services
06.2019 - 07.2020
  • Maintained and updated HR systems, ensuring data accuracy and compliance with legislation.
  • Administered employee Right to Work paperwork, fulfilling Border Agency requirements.
  • Managed rewards and benefits administration, including pensions and health insurance.
  • Liaised with Line Managers for timely submission of return-to-work documentation.
  • Executed administrative duties to support HR Advisor and enhance employee relations.
  • Communicated professionally with employees, ensuring prompt response to inquiries.
  • Administered training records while coordinating requirements with Health and Safety Manager.
  • Delivered effective HR administrative services in adherence to company processes.

Administrator

Effective Global Solutions Ltd
01.2016 - 01.2019
  • Ensured safe and efficient office operations through comprehensive administrative support.
  • Answered customer enquiries via telephone and email, enhancing service responsiveness.
  • Conducted Health and Safety equipment checks and provided training for new employees.
  • Generated daily workload paperwork for warehouse staff to optimise productivity.
  • Produced invoices and actioned purchase orders with precision.
  • Arranged hotels and transport for Chairman and Managing Director to facilitate travel.
  • Managed social media platforms, ensuring compliance with GDPR regulations.
  • Oversaw courier company contracts to maintain service quality.

Catering Assistant

Summer House Bakery
01.2015 - 01.2016
  • Working in a very busy tearoom, I was responsible for preparing food in a high-pressure environment. I ensured all meals were of superb quality and helped to maintain the tea room's reputation. I liaised with management, ensuring stock levels were appropriate and kept my working area safe and compliant with regulations.
  • I worked as a catering assistant in a very busy tearoom. I am responsible for the making of hot and cold food for customers and finishing off all the freshly made cakes, so they look presentable and tasty for the customers. I am also responsible for letting my manager know of extra stock that may need ordering and always keeping my work area safe and tidy.

Packing Team

Brunel Health Care
01.2013 - 01.2015
  • I was part of the packing team at a health care factory. I was responsible for the safe and efficient running of the production line, along with quality control duties. This involved ensuring all members of the team were working within company guidelines and providing feedback and guidance where necessary. Problem solving and good communication skills were vital for the role.

Bakery Team

Sainsbury's
01.2010 - 01.2013
  • As part of the Bakery Team, I was initially responsible for product preparation, customer service, and product presentation. After a short amount of time, I was given extra responsibilities such as assisting the Bakery Manager with ordering and delegation of duties.

Administrative Assistant

Excell Business Systems
01.2007 - 01.2010
  • I was employed as an Administrative Assistant and worked in a high pressured, busy office environment. My responsibilities included answering the phones, passing messages on to the relevant persons, dealing with customer queries, organizing the daily post, processing orders, checking for discrepancies on sales quotes, adding monthly figures to spreadsheets, filling and ordering office supplies when needed.

Young Office Assistant

Kathglow Limited
01.2006 - 01.2007
  • As a young office assistant, I was responsible for answering telephone calls and dealing with customer requests or complaints. This was the foundation of my communication skills, as this was my first office job.

Catering Assistant

Meadowside Leisure Centre
01.2005 - 01.2006
  • I was employed as a catering assistant in the busy cafeteria, and form part of the bar staff team for functions. I used my teamwork skills to assist in the safe and efficient running of a very busy department within the leisure Centre.

Education

Foundation Certificate - Human Recourse Practice CIPD

CIPD Level 3
Burton-on-Trent, Staffordshire
09.2019 - 06.2019

Foundation - Human Recourse Practice CIPD

CIPD Level 3
Burton-on-Trent, Staffordshire
03.2006 - 06.2019

RSA Computer Literacy & Information Technology stage 1, RSA Word Processing stage 1

Swadlincote Learning Centre
01.2003 - 03.2007

undefined

Burton & South Derbyshire College
01.1998 - 01.2005

Diploma of Higher Education - People Management

CIPD Level 5
Burton-on-Trent, Staffordshire
/2023 - /2024

Skills

  • Benefits administration
  • GDPR compliance
  • Onboarding platforms
  • Grievance handling
  • Disciplinary processes
  • Recruitment software
  • Employee engagement
  • Data analysis
  • Resilience under pressure
  • Team collaboration
  • Product knowledge
  • Customer service
  • Payroll administration
  • Database management
  • Personnel systems

Timeline

HR Adviser

Effective Global Solutions
10.2023 - Current

HR Co-Ordinator

Champneys
10.2020 - 10.2023

Foundation Certificate - Human Recourse Practice CIPD

CIPD Level 3
09.2019 - 06.2019

HR Administrator

Musk Process Services
06.2019 - 07.2020

Administrator

Effective Global Solutions Ltd
01.2016 - 01.2019

Catering Assistant

Summer House Bakery
01.2015 - 01.2016

Packing Team

Brunel Health Care
01.2013 - 01.2015

Bakery Team

Sainsbury's
01.2010 - 01.2013

Administrative Assistant

Excell Business Systems
01.2007 - 01.2010

Foundation - Human Recourse Practice CIPD

CIPD Level 3
03.2006 - 06.2019

Young Office Assistant

Kathglow Limited
01.2006 - 01.2007

Catering Assistant

Meadowside Leisure Centre
01.2005 - 01.2006

RSA Computer Literacy & Information Technology stage 1, RSA Word Processing stage 1

Swadlincote Learning Centre
01.2003 - 03.2007

undefined

Burton & South Derbyshire College
01.1998 - 01.2005

Diploma of Higher Education - People Management

CIPD Level 5
/2023 - /2024
Donna Layland