An experienced Master Data Supply Chain Specialist possessing more than 15 years of expertise and outstanding communication abilities. Acknowledged for being a proactive team player and attentive listener, with a demonstrated history of involvement in continuous improvement efforts, such as Kaizen events and contributions to six-sigma projects. Esteemed by peers as an adept troubleshooter, committed to addressing challenges and consistently providing high-quality service. Characterized by proactivity, determination, and reliability.
Overview
32
32
years of professional experience
2
2
years of post-secondary education
Work History
Master Database Supply Chain Specialist
Schneider Electric
Flint
01.2017 - Current
Upheld superior master data quality through use of SAP ERP system, incorporating standardized data quality regulations.
Consolidated data from multiple applications to analyse inventory levels, safety stock, forecasting, stock coverage.
Spearheaded inventory accuracy program to improve stock accuracy from >75K€ to
Analysed data quality provide consistent accurate data reducing errors from >4000 to
Developed tool to generate vendor forecasts from collaborative sales forecasts, converting multilevel bills of materials into individual component forecasts.
Implementation of MRP (material requirements planning) from sales order to production order to purchase order.
SAP trainer supporting on-boarding new starters or up-skilling existing colleagues.
Coordinated end-to-end supply chain operations for timely and cost-effective delivery of goods.
Downstream Flow Supervisor
Schneider Electric
Flint, Flintshire
01.2009 - 01.2017
Effective oversight of logistics processes to enable critical new product development, inventory management, shipping with end to end supply chain processes.
Maintaining supply chain metrics such as Safety Stock (SS), Reorder Point (ROP), Lot Size, MRP for procurement to meet customer service levels.
Employed best practice shortage management techniques to minimize delays whilst proactively identifying potential shortages.
Meticulously reviewed back-order lines to keep to minimum whilst offering accurate second commitment dates.
Performed with confidence root cause analysis of discrepancies in stock or shipment delays was determined using 5 Why methodology.
Evaluated collaborative sales forecasts, identifying seasonal fluctuations around sales campaigns including measuring accuracy of forecast versus realisation.
Strong collaboration with colleagues and across departments essential for robust business decisions.
Production Planning support.
Manager of 6 members of logistics inventory flow controllers.
Export Sales Administrator
Schneider Electric
Flint, Flintshire
02.2006 - 09.2009
Responded to inbound customer enquiries.
Consistently met target of customer requests resolution via CRM in less than 4 hours.
Updated sales records promptly and precisely for reliable reporting, provided reliable administrative support for improved sales team efficiency.
Provided guidance on product delivery time-frames.
Resolved customer queries using in-depth product and service knowledge and produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Project Co-ordinator
Cablofil UK Limited
Runcorn, Halton
02.2003 - 12.2005
Resolved project-related issues promptly, preventing disruptions in workflow.
Maintained project schedules by managing deadlines and adjusting workflows to suit.
Collaborated with project teams in gathering user requirements and developing project plans.
Sales Administrator
Mita UK Limited
Bodelwyddan, Denbighshire
05.1992 - 02.2003
Accurately calculated customer rebate payments and issued credit notes.
Credit checked and opened new customer accounts.
Created complex reports of sales statistics by sales area.
Education
HND - Business & Finance
Llandrillo Technical College
Rhos on Sea
09.1992 - 05.1994
GCSE -
Holywell High School
Holywell
Skills
SAP Superuser
GRC Key User SAP ECC6 – establishing access roles and risk analysis for SAP Users
SAP MDG User Master Data Governance - Vendor management
Excellent understanding of manufacturing processes
Internal Auditor
Organised and Diligent
Project Management Skills
MS Office Package including PowerPoint, Excel (pivot tables, XLOOKUPS to interrogate data), and SharePoint
One MM (One Material Management)
Experience dashboard manipulation Tableau BI
Mental Health First Aider (accredited Feb 2023)
First Aider at Work (accredited December 2023)
Knowledge of Six Sigma
New Product Introduction (NPI)
Supply chain management
Timeline
Master Database Supply Chain Specialist
Schneider Electric
01.2017 - Current
Downstream Flow Supervisor
Schneider Electric
01.2009 - 01.2017
Export Sales Administrator
Schneider Electric
02.2006 - 09.2009
Project Co-ordinator
Cablofil UK Limited
02.2003 - 12.2005
HND - Business & Finance
Llandrillo Technical College
09.1992 - 05.1994
Sales Administrator
Mita UK Limited
05.1992 - 02.2003
GCSE -
Holywell High School
Volunteering
Volunteer UK&I Zone Well-being Lead, Schneider Electric, 2023-01-01, Present, Self-motivated to create campaigns to establish resilient employee wellbeing. Collaboration with all sites and plants across the territory to negotiate a well-being budget develop a strong structure to support our colleagues.
Volunteer ChildLine Counsellor, NSPCC Prestatyn, Present, Providing a listening service to children and young people via telephone or live 1-2-1 chat working with a defined counselling model.