Donna Chilton
York,North Yorkshire
Summary
Resourceful and energetic professional with extensive experience in client and patient interactions. Proven ability to manage all aspects of customer care while effectively handling competing demands. Knowledgeable in regulations regarding client confidentiality and consistently maintains a professional appearance. Strong team player who remains calm under pressure.
Overview
35
35
years of professional experience
Work History
Payroll Executive
Garbutt & Elliott Now Azets
York
01.2024 - Current
- Assisted in managing payroll for client portfolio.
- Processed payroll according to weekly, fortnightly, and monthly schedules.
- Supported pension administration and ensured adherence to regulations.
- Handled BACS processing for large volumes of clients.
- Qualified in IRIS Payroll Professional and BMS.
- Resourceful Payroll Officer with extensive experience in client interaction and customer care. Manages end-to-end payroll duties, ensuring compliance with regulations and deadlines. Maintains professionalism and confidentiality while collaborating effectively in team environments.
Payroll Officer
JWP Creers
York, N Yorkshire
08.2020 - 01.2024
- Calculated overtime shift allowances and sick pay in accordance with company policy and employment law.
- Documented employee overtime and determined correct payment rates.
- Coordinated with HR department to update employee records reflecting changes in salaries, bonuses, and personal details.
- Assisted employees with queries regarding pay, tax codes, and deductions, providing clear and informative advice.
- Handled payroll processing for over 500 employees, ensuring confidentiality and accuracy.
Payroll Administrator
Smith Wilson Accountancy
York
09.2017 - 07.2020
- Calculated and recorded information from timesheets and spreadsheets into payroll software.
- Assisted in setting up new PAYE schemes and recording/submitting CIS information from clients.
- Recorded and calculated statutory sick pay (SSP), statutory maternity pay (SMP), and all other statutory leave.
- Facilitated the payment of pension contributions and compliance with pension re-enrolment procedures.
- Submitted RTI information to HMRC on a weekly, two-weekly, four-weekly, and monthly basis in a timely manner.
- Input new starter and leaver information into the payroll system.
- Ensured all year-end procedures were met, including P11D returns.
- Processed all invoices onto Sage software and distributed them to clients.
Payroll Administrator
Eastwood Group Ltd
York
09.2015 - 07.2017
- Processed in house payroll for all employees.
- Assisted in overseeing all BACS transactions for employees and employers.
- Supported the setup of pension schemes in accordance with staging dates.
- Compiled reports and documented details onto Sage job costing.
- Helped in submitting and distributing all year-end documentation.
- Updated and reconciled companies' accounts.
Clinic Coordinator
The Hospital Group
Leeds
09.2012 - 07.2015
- Supported surgical teams and patients in high-pressure clinic settings.
- Scheduled patient appointments for pre and post-operative care.
- Communicated with nursing staff and practitioners regarding follow-up on test results.
- Entered patient information into company CRM system.
- Organised filing of confidential notes and documentation.
- Addressed and resolved internal and external complaints.
Owner
Chrysalis Clinic
Pontefract
09.1990 - 07.2012
- Assisted in obtaining government grant for establishment of chrysalis.
- Developed business from initial concept after leaving school.
- Oversaw operations with a team of six employees.
- Managed payroll and accounts while handling daily business activities.
Education
GCSE - Maths, English Literature, English Language, Art & Design, Physical Education, History, Geography
Rawmarsh Comprehensive School & Collage
Rotherham07.1990
Skills
- Nail technology
- Payroll management
- Sage payroll software
- Iris Payroll Sofware
- Money Soft Payroll Sofware
- Microsoft Office applications
- Job costing and accounting
Hobbies and Interests
- Cycling
- Hiking
- Outdoors
Custom Section
- Level 2 diploma in Nail Technology
- Level 3 NVQ in Nail Technology
- Money soft payroll Manager
- Sage Payroll software
- Iris (Star) payroll software
- Sage one Accounts
- Sage Job costing
- Microsoft word
- Microsoft Outlook
Hobbies and interests
- Hiking
- Golf
- Cycling
- Chess
Timeline
Payroll Executive
Garbutt & Elliott Now Azets
01.2024 - Current
Payroll Officer
JWP Creers
08.2020 - 01.2024
Payroll Administrator
Smith Wilson Accountancy
09.2017 - 07.2020
Payroll Administrator
Eastwood Group Ltd
09.2015 - 07.2017
Clinic Coordinator
The Hospital Group
09.2012 - 07.2015
Owner
Chrysalis Clinic
09.1990 - 07.2012
GCSE - Maths, English Literature, English Language, Art & Design, Physical Education, History, Geography
Rawmarsh Comprehensive School & Collage