Donna Brigden

• Managed and operated various online platforms of the client's choosing including Viewpoint for Projects (formally 4 Projects), Asite, Aconex, Procore, Conject, Livelink, Fusion and Sharepoint.
• Engaged with main contractor document control team to ensure adherence to document protocol standards.
• Managed the distribution of essential documents and coordinated effectively amongst various teams facilitating a smooth workflow.
• Organised, filed and stored electronic files to maximise traceability.
• Reviewed documents for accuracy, immediately notifying design team of errors.
• Shared documents at key times to facilitate timely project completion.
• Attended site to liaise with site managers to confirm works undertaken by sub-contractors.
• Liaised with project managers to confirm sub-contract works.
• Facilitated payment applications from contractors; ensured timely processing.

• Greeting all customers, beginning initial consultation before introducing them to a salesman

• Inputting all customers details into an in house application

• Accompanying customers on test drives

• Following up previous customers with courtesy phone calls

• Screening incoming calls and being responsible for messages getting to the appropriate people

• Maintaining stock levels of stationary and consumables

• Taxing sold vehicles

• Defleeting vehicles from rental to make them available for sale and invoicing sold vehicles using Excel

• Tracking and chasing all outstanding invoices using an in house application

• Running the bank statement daily and receipting payments for sold vehicles. Arranging delivery for these vehicles with transport companies

• All aftercare including sending spare keys and V5's and any other customer queries

• Building and maintaining relationships with dealerships, transport companies and Remarketers

• Tracking all vehicles that have been defleeted and arranging transport from the branches to the compound

• Liaising with compound staff for updates on incoming and damaged vehicles

• Receiving and processing stock calls from the remarketers