Donna Bates
Derby,Derbyshire
Summary
Helpful kind and talkative person who excels in a customer service environment where my approachable personality ensures a positive experience for all customers and clients. I am hard working and willing to try new things building skills and knowledge as required to become a valued and respected member of staff.
Dedicated Cleaner with expertise in maintaining high hygiene standards within educational environments. Delivered thorough cleaning services through meticulous attention to detail and adherence to health regulations. Fostered positive experiences for students and staff by ensuring clean and sanitary facilities.
Overview
8
8
years of professional experience
Work History
Cleaner at a school
360 commercial cleaning
Derby, Derbyshire
06.2025 - Current
- Swept, vacuumed, polished and mopped hard floors within establishment.
- Followed sanitisation, health and hygiene regulations.
- Conducted deep cleaning of restrooms, including sanitising toilets, sinks, and mirrors for hygiene upkeep.
- Dusted and polished window frames and wiped down glass, maintaining clean and clear areas.
- Emptied bins, collecting and sorting waste and recyclables for compacting and disposal.
- Carried out cleaning tasks as instructed within tight timeframes and to high-quality standards.
- Used wide variety of cleaning equipment to carry out tasks, including hoovers, mops, dusters and other cleaning tools.
- Kept kitchens sanitary and hygienic by deep cleaning floors, worktops and preparation tables.
Cleaner at scarsdale vets
Atlas cleaning
Derby, Derbyshire
09.2024 - 06.2025
- Conducted deep cleaning of restrooms, including sanitising toilets, sinks, and mirrors for hygiene upkeep.
- Dusted and polished window frames and wiped down glass, maintaining clean and clear areas.
- Emptied bins, collecting and sorting waste and recyclables for compacting and disposal.
Houskeeping
Best western
Derby, Derbyshire
09.2021 - 10.2021
- Worked efficiently with strict attention to detail, providing thorough cleaning services within allotted timeframes.
Warehouse Operative
Staff line agency
Heanor, Derbyshire
06.2019 - 10.2019
- Accurately picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
Bar attender
Private
Heanor, Derbyshire
08.2018 - 10.2018
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Education
English and Maths
William crane comprehensive
Nottingham, NottinghamshireSkills
- Time management
- Leadership
- Customer-focused
- People skills
Timeline
Cleaner at a school
360 commercial cleaning
06.2025 - Current
Cleaner at scarsdale vets
Atlas cleaning
09.2024 - 06.2025
Houskeeping
Best western
09.2021 - 10.2021
Warehouse Operative
Staff line agency
06.2019 - 10.2019
Bar attender
Private
08.2018 - 10.2018
English and Maths
William crane comprehensive