Summary
Overview
Work History
Education
Skills
Timeline
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Dongxiao Xuan

Dongxiao Xuan

Bromley,London

Summary

Results-driven professional with expertise in HR, Sales and Food Procurement. Proven track record in exceeding targets and fostering team growth. Exceptional interpersonal skills, adept at cultivating client relationships and ensuring customer satisfaction. Well-versed in international procurement processes and familiar with diverse product portfolios. Eager to contribute dynamic leadership and strategic insights to a progressive organization.

Overview

15
15
years of professional experience

Work History

Food Package Company Manager

Sunny Day Dockland Ltd
07.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.

Food Supermarket Manager

RUYI ORIENTAL SUPERMARKET
04.2011 - 05.2017
  • Skilled at working independently and collaboratively in team environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in team setting, providing support and guidance.
  • Used in-store system to locate inventory and place special orders for customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Solid food buying experience with knowledge of shipping and customs processes.
  • Product knowledge of Oriental, East and Southeast Asian products.

Team member

Travelodge Ltd
04.2009 - 09.2010
  • UK largest budget hotel chain, My understanding of customer service progressed very rapidly within the company
  • I learned how to work effectively in during busy hours and improved communication skill as well as the customer relations skills
  • I was responsible for:
  • Day to day check-in and out the hotel customers
  • Dealing with customer complain and response customers' requirements
  • Duties in busy running bar café restaurant on site
  • Daily reports to front line manager in regards of sales and customer feed backs
  • Handling case and credit card and balance the till on daily basis
  • Build a reputation of hardest worker in this particular branch , never called sick or being late during my service in Guildford Travelodge.

Education

BA (HONS) - International Hotel Management

Thames Valley University
London
2008

Skills

  • Competent in Microsoft Office including Word, Excel, Access, PowerPoint, Outlook
  • Employee scheduling
  • Sales trend forecasting
  • Team training and development
  • Vendor relationships
  • Cost analysis and savings
  • Inventory control
  • Purchasing and planning
  • Recruiting and hiring
  • Staff training
  • Schedule management

Timeline

Food Package Company Manager

Sunny Day Dockland Ltd
07.2021 - Current

Food Supermarket Manager

RUYI ORIENTAL SUPERMARKET
04.2011 - 05.2017

Team member

Travelodge Ltd
04.2009 - 09.2010

BA (HONS) - International Hotel Management

Thames Valley University

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