Donata Kuodyte
Huddersfield
Summary
Experienced Operations Leader & Team Manager with 10+ years of success in logistics, reverse operations, and team leadership within high-volume environments. Previously operating at Duty Manager level, with full responsibility for shift performance, safety, and operational delivery across multiple departments. Proven ability to improve efficiency, reduce costs, and deliver measurable business results — including a 30% reduction in operational hours through process optimisation. Strong background in leading large teams, driving KPI performance, and managing end-to-end operations, with a hands-on leadership style and excellent communication skills. Open to new opportunities in operations, team leadership, or coordination, including remote roles. Experienced Duty Manager proficient in solving diverse issues using efficiency and well-organised approaches. Proven track record of understanding business needs. Focused on improving customer relations, team productivity and service quality. Demonstrated track record of success over 3 years in distribution industry. Experienced Duty Manager proficient in solving diverse issues using efficiency and well-organised approaches. Proven track record of understanding business needs. Focused on improving customer relations, team productivity and service quality. Demonstrated track record of success over 3 years in distribution industry. Dedicated manager with commitment to ensuring employee productivity, efficiency and safety. Comfortable reporting to upper management and implementing organisational and structural changes. Experience handling budgets and cash flow. Knowledgeable manager with background guiding [Type] services. Understands best practices and optimum procedures to complete quality work and meet service goals. Decisive in leading teams, managing performance and uphold standards.
Overview
11
11
years of professional experience
Work History
Duty Manager (AM Shift)
Exertis Supplies
UK
11.2023 - 03.2026
- Oversaw daily operations across multiple departments, ensuring performance, efficiency, and service targets were met
- Took full responsibility for health & safety of all staff on shift
- Made real-time operational decisions to resolve challenges and maintain workflow
- Reported directly to senior leadership on cost, service, and KPI performance
- Managed shift handovers and ensured continuity between operational teams
Manager – Stock Control & Reverse Logistics
Exertis Supplies
UK
09.2015 - 03.2026
- Led and managed a large team with full responsibility for performance, development, and disciplinary processes
- Designed and implemented stock audit and control systems to improve accuracy and compliance
- Delivered a 30% efficiency improvement by streamlining reverse logistics processes
- Managed staffing, scheduling, and resource allocation in a high-volume environment
- Led operational projects from planning through to delivery
- Ensured compliance with HR policies, legal standards, and internal governance
Education
Level 3 Team Leader / Supervisor -
ILM
12-2025
UPGRADE Management Programme -
12-2025
IOSH Managing Safely -
12-2025
English Functional Skills Level 2 -
12-2025
Skills
- Operations Management
- Team Leadership
- KPI Management
- Process Improvement
- Resource Planning
- Decision Making
- Coaching & Development
- Performance Management
- Conflict Resolution
- Engagement & Motivation
- SAP
- ERP/WMS Systems
- Microsoft Excel
- Data Analysis
- Reporting
- Health & Safety
- IOSH
- Governance
- Risk Management
- Employee development
- Staff leadership
- Team engagement
- Staff motivation
- Risk assessment
- Inventory control
- Project management
- Health and safety
- Customer service
- Operational efficiency
- Performance management
- Staff development
- Team leadership
Accomplishments
- Reduced operational workload by 30% by redesigning reverse logistics processes
- Improved service levels, reducing customer credit turnaround time to under 48 hours
- Successfully supported a major warehouse relocation project with minimal disruption
- Built and developed high-performing teams, improving engagement and productivity
- Maintained full compliance with health & safety and operational governance standards
Custom Section
Operations Management, Team Leadership, KPI Management, Process Improvement, Resource Planning, Decision Making, Coaching & Development, Performance Management, Conflict Resolution, Engagement & Motivation, SAP, ERP/WMS Systems, Microsoft Excel, Data Analysis, Reporting, Health & Safety, IOSH, Governance, Risk Management
Timeline
Duty Manager (AM Shift)
Exertis Supplies
11.2023 - 03.2026
Manager – Stock Control & Reverse Logistics
Exertis Supplies
09.2015 - 03.2026
Level 3 Team Leader / Supervisor -
ILM