Donald Logue

- Successfully led dealership operations, prioritising customer satisfaction and efficient service delivery, and improving service processes across departments.
- Oversaw the management of vehicle maintenance standards, ensuring all vehicles were maintained in pristine condition, roadworthy, and compliant with legal standards.
- Fostered a strong culture of safety and professionalism among the team, implementing regular vehicle and driving assessments to uphold high standards of road safety and minimise risk.
- Achieved top-tier customer satisfaction ratings (Quartile 1), driven by a commitment to consistent, high-quality service, ensuring all vehicles met rigorous presentation and cleanliness standards.
- Supported a seamless, customer-focused experience through efficient route planning, timely pickups and deliveries, and effective coordination with other dealerships and clients.
- Recognised for consistently meeting or exceeding KPIs in service quality, client communication, and operational efficiency.

- Oversaw operations across multiple franchises, ensuring efficient processes and high customer satisfaction.
- Developed strong interdepartmental relationships, which streamlined operations and enhanced productivity.