Summary
Overview
Work history
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Don Joseph

Birmingham,United Kingdomg

Summary

Dedicated professional with a strong focus on customer service and housekeeping, demonstrating expertise in serving techniques, deep-cleaning, and food hygiene. Known for a patient and calm nature, coupled with strong initiative and punctuality. Committed to maintaining high standards of kitchen safety and proper waste disposal while aspiring to further enhance service-mindedness in hospitality environments.

Overview

9
9
years of professional experience
1
1
Certification

Work history

Cleaner @ Birmingham City University

ISS Facility Services
Birmingham, England, Uk
03.2022 - Current
  • Maintaining cleanliness and hygiene in various areas, including classrooms, offices, labs and public spaces.
  • Sweep, mop, vacuum, and dust floors and surfaces to maintain cleanliness and order.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Sanitize and disinfect high-touch areas such as door handles, light switches, and countertops.
  • Monitored cleaning supplies and ordered more when necessary.
  • Empty trash bins
  • Kept communal areas tidy and well-organised for optimal functionality.

Kitchen helper @ Hotel Argento

Arafa Services
St. Julian, Malta, Malta
08.2021 - 12.2021
  • Followed health regulations whilst handling food to maintain hygiene standards.
  • Stored delivered goods for easy access during cooking operations.
  • Cleaned work surfaces following each task promoting sanitary conditions.
  • Assisted with inventory management to prevent shortage of supplies.
  • Prepared basic dishes under chef's supervision, enhancing productivity levels.

Care home cleaner @ St. Vincent De Paul Residence

Xclean
luqa, Malta, Malta
01.2020 - 07.2021


  • Maintain a weekly cleaning schedule that includes deep cleaning one room every week.
  • Ensured fresh and clean bathroom spaces with meticulous scrubbing and sanitising.
  • Took care of waste disposal for promoting a healthy living environment.
  • Cleaning up after serving food to elderly people.

Kitchen helper (part - time) @Casa Marija

Clentec Malta Limited
Sliema, Malta, Malta
08.2020 - 09.2020
  • Stored delivered goods for easy access during cooking operations.
  • Followed health regulations whilst handling food to maintain hygiene standards.
  • A kitchen helper's responsibility for cleaning utensils includes washing, sanitizing, and properly storing dishes, glassware, and cooking equipment.

Cleaner (part- time)

Clentec Malta Limited
Marsa,Malta, Malta
02.2020 - 06.2020
  • Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
  • Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
  • Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.


Hotel Meydan

Meydan Hotels & Hospitality
Meydan, Dubai, Dubai
03.2018 - 03.2018
  • Welcoming guests, taking orders, serving drinks, and ensuring a positive dining experience
  • Delivered excellent customer service through friendly and polite interaction.
  • Managed table settings for optimal dining experience.


Restaurant waiter

Hotel Breeze Land
Changanacherry, India
08.2016 - 05.2019
  • Facilitated table settings and arrangement for optimal space utilisation.
  • Delivered excellent customer service through friendly and polite interaction.
  • Ensured cleanliness and organisation of assigned tables for a comfortable environment.
  • Conducted inventory checks regularly to maintain stock levels.
  • Maintained knowledge of menu items, leading to accurate order taking.

Education

Certificate of Higher Education - Ba, Hons International Tourism Management

University College Birmingham
Birmingham
02/2022 - 05/2025

Diploma of Higher Education - Hospitality Management Diploma (Level5)

Mcast(Malta College of Arts, Science & Technology)
Paola, Malta
09/2019 - 12/2020

A-Levels - Commerce

Infant Jesus Higher Secondary School
India
06/2012 - 05/2014

GCSEs - Subject including Science and Mathematics

St. Sebastian's Higher Secondary School
Anicadu, Kerala, India

Skills

  • Service mindedness
  • Serving techniques
  • Patient and calm nature
  • Customer Service
  • Strong initiative
  • Proper waste disposal
  • Dusting techniques
  • Deep-Cleaning expertise
  • Housekeeping
  • Punctual
  • Kitchen safety awareness
  • Dishwashing techniques
  • Food hygiene knowledge

Certification

Certification of Appreciation for contributing to the success of the 23rd Running of the Dubai World Cup 2018

Languages

English
Upper intermediate (B2)
Malayalam
Native
Tamil
Elementary

Timeline

Cleaner @ Birmingham City University

ISS Facility Services
03.2022 - Current

Kitchen helper @ Hotel Argento

Arafa Services
08.2021 - 12.2021

Kitchen helper (part - time) @Casa Marija

Clentec Malta Limited
08.2020 - 09.2020

Cleaner (part- time)

Clentec Malta Limited
02.2020 - 06.2020

Care home cleaner @ St. Vincent De Paul Residence

Xclean
01.2020 - 07.2021

Hotel Meydan

Meydan Hotels & Hospitality
03.2018 - 03.2018

Restaurant waiter

Hotel Breeze Land
08.2016 - 05.2019

Certificate of Higher Education - Ba, Hons International Tourism Management

University College Birmingham
02/2022 - 05/2025

Diploma of Higher Education - Hospitality Management Diploma (Level5)

Mcast(Malta College of Arts, Science & Technology)
09/2019 - 12/2020

A-Levels - Commerce

Infant Jesus Higher Secondary School
06/2012 - 05/2014

GCSEs - Subject including Science and Mathematics

St. Sebastian's Higher Secondary School

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