Private PA and House Manager with over 15 years of experience delivering high-level support to ultra-high-net-worth clients. Expertly managed household operations, staff coordination, and event planning, enhancing efficiency and guest satisfaction. Streamlined finances and property management, ensuring optimal resource allocation and adherence to budgets. Recognised for exceptional organisational skills and discretion in handling personal and business affairs, dedicated to creating seamless experiences for clients.
Overview
17
17
years of professional experience
Work history
House manager
UHNW, Private Estate
, Surrey
06.2024 - 11.2025
Direct the daily operations of private estate, overseeing multiple properties and grounds.
Manage from 10 staff
Manage design projects and coordinate schedules for staff
Communicate with nannies to address children's needs prior to visits
Manage estate finances, including invoicing and budgeting.
Ensure smart systems maintenance and stock management across three properties.
Work with security, residential and close protection.
Deal with contractors and suppliers for cost-effective purchases and services.
Orchestrate efficient estate operations and staff management.
Oversee and events and corporate retreats successfully.
Remote PA
Private Residence
Dorset/Remote
10.2024 - 11.2025
Supported business owner with diverse operational needs both remotely and in-person.
Designed and maintained company website, enhancing online presence.
Managed advertising and marketing initiatives to boost brand awareness.
Ensured compliance with updated policies through liaison with solicitors.
Developed engaging social media content for Instagram, Facebook, and website.
Handled private administration tasks while recruiting qualified staff.
Oversaw property development projects to ensure timely completion.
PA/House Manager
UHNW Entrepreneur, Private Residence
Surrey
08.2022 - 01.2024
Streamlined staff schedules to enhance operational efficiency.
Directed diary management, event scheduling, and coordination effectively.
Oversaw home finances, including utilities and invoicing management.
Managed daily household operations, supervising housekeepers and gardeners.
Led project management for renovations across multiple residences.
Collaborated with contractors to facilitate home repairs and maintenance.
Contributed to preservation efforts of a fine art collection.
Optimised wardrobe management through inventory control and travel packing.
Completed ad-hoc personal errands, including laundry collection, gift ordering and restaurant reservations for well-rounded personal support.
Private PA/House Manager
Private Residence
East Sussex
09.2021 - 07.2022
Oversaw all aspects of household management for two principals. Coordinated home maintenance, special projects, and daily operations. Managed travel arrangements, appointments, and personal shopping. Handled administrative tasks, including budget oversight and bill payments.
Streamlined household contractor sourcing and maintenance contracts.
Organised events and managed domestic duties, including pet care and errands.
Screened correspondence and liaised with legal and business contacts.
Maintained databases and organised calendars for meetings.
Executive Assistant/ Office Manager
Electrical Company
West Sussex
05.2020 - 01.2022
Oversaw office operations and provided executive support to management. Maintained database of critical records and ensured compliance with office standards for correspondence. Managed personal administration, including appointment scheduling and diary management. Handled property management tasks, liaised with contractors, landlords, and tenants for service bookings.
Documented and organised all files and records efficiently.
Managed all expenses, invoicing, and bookkeeping using QuickBooks.
Developed and maintained website, focusing on SEO and social media marketing.
Facilitated recruitment processes and supported HR functions.
Handled confidential documents securely maintaining privacy and trustworthiness within the firm.
Managing Consultant
Talent Private Staff
London
08.2019 - 04.2020
Cultivate client relationships through regular visits. Oversee administration staff, ensuring efficient operations. Develop tailored content for various platforms, enhancing engagement. Identify emerging trends to target the right audience. Foster LinkedIn connections, boosting brand awareness and generating leads. Manage and design the company website. Create digital marketing strategies for effective promotion. Optimize SEO and social media presence. Write blogs and link them to platforms. Prepare CVs, verify references, and coordinate interview bookings. Implement HR procedures.
Freelance Lifestyle Management for HNW
Private Residence
London/Surrey
09.2016 - 07.2019
Oversee personal and executive assistance tasks, ensuring efficient home management. Coordinate schedules, arrange travel, and support recruitment processes. Collaborate with clients to meet diverse needs across remote and in-person settings.
Streamlined daily operations, enhancing productivity for clients.
Organised travel and events, improving time management.
Primary liaison for principal, family, and external partners. Organised children’s social and school activities. Supervised contractors, gardener, and household staff. Scheduled and managed maintenance and repairs with service providers.
Secured residence during principal's absence.
Assisted family and guests with special requests, including reservations and event planning.
Coordinated household projects and ensured timely completion.
Freelance PA, House Management, Property Management
Private Residence
06.2012 - 02.2014
Oversaw daily operations as a Freelance PA, managing household and property tasks. Coordinated schedules, appointments, and communications for clients. Ensured maintenance and organisation of properties, enhancing overall efficiency.
Streamlined household management processes for improved productivity.
Implemented effective property management strategies to maximise tenant satisfaction.
Facilitated smooth communication between homeowners and service providers.
Private PA to a Professional family with Two Children
Private Residence
West Sussex
05.2009 - 06.2012
Managed household staff and tradesmen effectively. Coordinated complex schedules for family members, ensuring seamless diary management. Served as primary contact for correspondence, handling appointments and travel arrangements. Executed household errands, including personal shopping and ticket bookings. Planned and organised family events from inception to completion. Oversaw home renovation project, ensuring timely progress and quality.
Education
AAT Certificate Level 2 - Accounting
Pitman Training
Brighton
Diploma of Higher Education - Executive PA Diploma
Pitman Training
Brighton
Diploma of Higher Education - Childhood Studies
Crawley College
Crawley, West Sussex
09.1994 - 6 1996
GCSEs - Math’s, English, Sociology, Geography, Science and ICT
Warden Park School
Sussex
09.1988 - 6 1993
Skills
Project Management Expert
Event Coordination Expert
Organisational Skills Expert
Communication Skills Expert
Diary Management Expert
Staff Management Expert
Timeline
Remote PA
Private Residence
10.2024 - 11.2025
House manager
UHNW, Private Estate
06.2024 - 11.2025
PA/House Manager
UHNW Entrepreneur, Private Residence
08.2022 - 01.2024
Private PA/House Manager
Private Residence
09.2021 - 07.2022
Executive Assistant/ Office Manager
Electrical Company
05.2020 - 01.2022
Managing Consultant
Talent Private Staff
08.2019 - 04.2020
Freelance Lifestyle Management for HNW
Private Residence
09.2016 - 07.2019
Family PA to Busy Professional Financiers
Private Residence
03.2014 - 06.2016
Freelance PA, House Management, Property Management
Private Residence
06.2012 - 02.2014
Private PA to a Professional family with Two Children
Private Residence
05.2009 - 06.2012
Diploma of Higher Education - Childhood Studies
Crawley College
09.1994 - 6 1996
GCSEs - Math’s, English, Sociology, Geography, Science and ICT
Warden Park School
09.1988 - 6 1993
AAT Certificate Level 2 - Accounting
Pitman Training
Diploma of Higher Education - Executive PA Diploma