Dominika Lesien
London,ENG
Summary
Motivated and personable professional with a background in interior design and luxury retail beauty. Experienced in delivering high-end customer service within fast-paced environments, including Harrods, representing premium brands such as Tom Ford, YSL, Dolce & Gabbana, and Hourglass. Confident in building client relationships, driving sales, and providing tailored consultations. Known for strong communication skills, attention to detail, and a polished, professional presence.
Overview
8
8
years of professional experience
Work history
Beauty specialist
Harrods
London
2026.02 - Current
- Represented luxury brands including Tom Ford, Hourglass, Yves Saint Laurent, and Dolce & Gabbana
- Delivered exceptional, personalised customer service in high-end retail environment
- Provided expert advice on fragrances, makeup, and skincare tailored to customer needs
- Achieved and exceeded sales targets through confident selling and upselling
- Built and maintained strong client relationships to encourage repeat business
- Maintained high visual merchandising standards in line with brand guidelines
- Adapted quickly across multiple counters, demonstrating flexibility and strong product knowledge
Junior interior designer
Melissa collaro design
London
2024.02 - 2024.03
- Assisted in budget preparation, achieving cost effective solutions without compromising design quality.
- Fostered positive relationships with clients, leading to repeat business opportunities.
- Collaborated closely with contractors during construction phase for accurate implementation of designs.
- Selected materials for interiors based on durability, aesthetics and cost considerations resulting in balanced designs.
- Developed innovative design concepts by sketching initial ideas and incorporating client feedback.
Spa assistant
Wilde Aparthotel
London
2020.01 - 2022.09
- Ensured client comfort throughout their visit by promptly addressing concerns or special needs.
- Maintained a serene and calming environment for spa guests by consistently adhering to cleaning schedules and noise control protocols.
- Monitored facility maintenance tasks; reported any malfunctions promptly resulting in minimal disruption to daily operations.
- Demonstrated professional behaviour at all times whilst interacting with clients or colleagues to maintain a positive workplace atmosphere.
- Increased client's understanding of wellness benefits through clear explanation of each treatment's purpose and effects.
Beauty advisor
Beales
Bournemouth
2018.11 - 2019.05
- Collaborated with other team members for optimised customer service delivery.
- Streamlined store operations by maintaining clean and organised workstations.
- Guided customers through the store layout to facilitate easy navigation.
- Facilitated in-store makeup demonstrations to inspire potential purchases.
- Advised customers on latest skincare trends to boost their skincare regime.
Beauty salon assistant
Private salon
Bournemouth
2018.01 - 2018.10
- Worked closely with hairstylists on complex procedures, enhancing end result quality.
- Assisted in promotional events, boosting brand visibility in local community.
- Facilitated smoother business operations by managing the till and handling transactions.
- Maintained clean work stations for enhanced hygiene standards.
- Assisted senior stylists to streamline salon operations.
Education
NVQ Level 3 - Beauty therapy
Capital city college
London2026-06
NVQ Level 2 - Beauty therapy
Capital City College
London2026-01
Bachelor of Arts - Interior Design
London metropolitan university
London2025-07
Skills
- Skin analysis conducting
- Manicure and pedicure services
- Cosmetic product knowledge
- Product recommendation
- Salon hygiene maintenance
- Hygiene standards compliance
- Beauty consultation
- Creativity and innovation
- Sales techniques
- Beauty therapy techniques
Languages
Polish
Native
English
Fluent
Timeline
Beauty specialist
Harrods
2026.02 - Current
Junior interior designer
Melissa collaro design
2024.02 - 2024.03
Spa assistant
Wilde Aparthotel
2020.01 - 2022.09
Beauty advisor
Beales
2018.11 - 2019.05
Beauty salon assistant
Private salon
2018.01 - 2018.10
NVQ Level 3 - Beauty therapy
Capital city college
NVQ Level 2 - Beauty therapy
Capital City College
Bachelor of Arts - Interior Design
London metropolitan university