Dominika Kesik Szymanska

Detail-oriented professional with strong background in customer service, administration, logistics coordination, and team supervision. Skilled in client communication, booking management, quotation preparation, and invoicing. Currently advancing accounting and bookkeeping expertise through AAT qualifications. Consistently delivers high standards in fast-paced environments.

• Removal & Logistics Coordinator, 2022-09-01, Present, Organising and booking clients for removal services, Preparing and sending quotations to customers, Preparing and sending invoices to clients using Xero, Managing customer communication and service enquiries, Coordinating logistics and scheduling work for drivers, Planning transport routes and daily job allocations, Supporting bookkeeping and administrative tasks, Maintaining professional customer relationships and high service standards
• Visual Merchandiser Supervisor, Primark, Watford, 2017-01-01, Present, Supervises team performance and supports achievement of business targets, Maintains high visual merchandising standards across the store, Trains and supports staff to improve customer experience, Identifies opportunities for continuous improvement, Ensures attractive and organised shop floor presentation
• Administrator, Ar18 Ltd, Uxbridge, 2017-01-01, 2017-04-01, Prepared purchase orders and invoices, Maintained customer and supplier databases, Resolved customer queries professionally and efficiently, Supported daily administrative and financial operations
• Visual Merchandiser, H&M, Watford, 2016-01-01, 2017-01-01, Managed visual displays and promotional layouts, Analysed sales performance and product placement, Trained and supported junior team members
• Visual Merchandiser Supervisor, Primark, Harrow, 2014-01-01, 2016-01-01, Managed stock presentation and merchandising standards, Supervised staff and supported store performance, Organised inventory movement and markdown preparation
• Sales Assistant and Visual Merchandiser, Primark, Watford, 2006-01-01, 2014-01-01