Dominika Kara

Processed weekly invoices and payouts with Xero, reconciling bank transactions for accuracy.
Led new projects while managing team of 25 in manager's absence.
Tested internal software to ensure quality and effectiveness.
Priced materials for cost-effective procurement.
Ensured compliance with company QA standards for product listings before publishing.
Supported directors during business trips, enhancing operational efficiency.
Reported on sales performance to assist in strategic planning.

Created and optimised product listings on eBay, BackMarket, and Shopify using internal software.
Monitored sales performance and reviewed listings for continuous improvements.
Priced and graded materials to ensure competitive positioning.
Supported team members through training and knowledge sharing.
Tested new software to enhance operational efficiency.
Built internal databases to streamline data management.
Generated reports to analyse performance and improve listing processes.

Collected customer and market feedback to inform strategic decisions.
Recruited and trained high-performing sales teams to enhance productivity.
Developed targeted training programmes to elevate team skills.
Analysed sales trends to identify growth opportunities.
Established pricing strategies based on market analysis.
Managed budgets and payroll, ensuring financial accuracy.
Created leadership reports to support data-driven decision-making.
Led marketing initiatives to boost brand visibility and engagement.

Delivered friendly and professional customer service, facilitated product selection and loyalty programmes, processed diverse payment methods and returns, supervised till operations, ensured well-stocked and visually appealing displays, supported promotional sales initiatives, and resolved customer issues with proactive solutions.

Managed customer transactions through POS systems, delivered friendly and supportive service, ensured accurate till operations, replenished and displayed products, maintained store cleanliness, and revised labels and promotional pricing.