Dominik Laskowski

• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

• Worked well in a team setting, providing support and guidance.
• Proven ability to learn quickly and adapt to new situations.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
• Maintained a welcoming atmosphere at the front desk, addressing guest inquiries promptly and professionally.
• Streamlined reservation procedures for improved booking accuracy and increased room occupancy rates.
• Developed strong relationships with guests, resulting in repeat business and positive online reviews.
• Assisted in training new team members on hotel policies and procedures, contributing to a cohesive front office team.

• Led team of 12 people
• Improved workflow process by using my time managing and working under pressure skills to ensure the KPI targets and shipping dates are met
• Implemented an upgraded version of skill matrix and provided variety of training to my staff (5S, Fire training to name a few) which played a key part in record-breaking sales period in the company.

• Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.

• Boosted overall productivity by identifying areas for improvement and developing targeted strategies.

• Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

• Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.

• Identified and performed quality checks, which included measuring the parts using different kinds of equipment such as digital calipers, torque wrenches, and drills, and checking all corresponding paperwork to ensure that all the parts used meet the criteria. The quality in this role was crucial, as the parts I was checking were used in nuclear reactors.

• I have been delegated to oversee a Tangential Flow Filtration (TFF) Project, which consisted of life-saving products.

• I have worked closely with the engineering department by inspecting blueprints and drawings to ensure the parts are made to required standards.

• Used MRP/MRB systems daily.

• Attended daily meetings with the management and engineering department to ensure the manufacturing process is running smoothly.

• Professionally handled difficult customer complaints and objections to maintain first-class customer service.

• Worked in a team to achieve production targets through accurate and efficient order fulfillment.

• Carried out multiple daily checks, including:

• Heat chamber temperature - hourly
• Scale check - daily
• Forklift checks - daily
• Ensured that GMP and Health and Safety policies were followed.

• Responded efficiently to emergency situations involving machinery breakdowns or accidents.

• Trained new employees in the proper use and maintenance of machinery.

• Drove trucks and forklifts to transport products to designated facility areas.

• Used systems like ELEMCO and SAP to carry out daily tasks.

• Collaborated with engineering and production teams to ensure successful production.

• Managed workstation organization and cleanliness according to company standards.

• Implemented process improvements that enhanced operational efficiency and reduced downtime.

• Monitored inventory levels and coordinated with the supply chain department to ensure timely replenishment of materials.

• Assisted in the development and implementation of new training programs for staff to enhance skills and knowledge.

• Participated in regular safety drills and contributed to the creation of a safer work environment.

• Provided detailed reports and feedback to management on production performance and potential areas for improvement.

• Operated various machinery and equipment, maintaining optimal performance and ensuring compliance with safety standards.

• Engaged in continuous learning and professional development to stay current with industry best practices.

• Enhanced production efficiency by implementing process improvements and troubleshooting equipment issues.

• Facilitated training sessions for new employees on proper use of equipment and software programs used in the department
• Administered and created training and awareness presentations or materials
• Solved problems related to manpower and prioritizing workload
• Attended daily meetings with all department representatives to discuss any issues or changes
• Communicated with many departments: Engineering, sales, buying teams to ensure all quality standards and policies are met
• Recommended improvements in security systems or procedures
• Took care of all staff from an IT perspective, set up all their MS accounts including Office, along with any third party services accounts required
• Motivated team to achieve optimal results through effective communication and interpersonal skills
• Encouraged open dialogue among all employees by creating a safe space for ideas exchange
• Identified and performed quality checks which included measuring the parts using different kind of equipment such as: digital calipers, torque wrenches, drills and checking all the corresponding paperwork to ensure that all the parts used meet the criteria
• Delegated to oversee a TFF - Tangential Flow Filtration Project
• Worked closely with engineering department by inspecting blueprints and drawings to ensure the parts are made to required standards
• Used MRP/MRB systems daily
• Attended daily meetings with the management and engineering department to ensure the manufacturing process is running smoothly
• Professionally handled difficult customer complaints and objections to maintain first-class customer service
• Worked in a team to achieve production targets through accurate and efficient order fulfillment
• Carried out multiple daily checks: Heat chamber temperature - hourly, scale check - daily, forklift checks - daily, and made sure that GMP and Health and Safety policies are followed
• Responded efficiently to emergency situations involving machinery breakdowns or accidents
• Trained new employees in the proper use and maintenance of machinery
• Drove trucks and forklifts to transport products to designated facility areas
• Used systems like ELEMCO and SAP to carry out daily tasks
• Collaborated with engineering and production teams to ensure successful production
• Managed workstation organization and cleanliness according to company standards
• Led team of 10 - 20 people depending on shift
• Implemented skills matrix, kanban system and parts tracking system which increased the volume of the processed parts by 50%
• Provided Leadership and direction for employees, supervising activities to drive productivity and efficiency
• Reached high-quality standards through audits and testing
• Led performance reviews and tailored employee feedback to facilitate professional development
• Responsible for stock control using MRP JAVELIN system
• Utilized effective delegation techniques throughout multiple projects simultaneously
• Motivated team to achieve optimal results through effective communication and interpersonal skills
• Encouraged open dialogue among all employees by creating a safe space for ideas exchange.