Dominic James Pegg
Bishop's Stortford,Hertfordshire
Summary
Driven and resourceful professional with knack for strategic planning and team leadership. Demonstrated proficiency in project management and problem-solving, fostering smooth operational workflows. Excited to bring collaborative and result-oriented approach to management role.
Offering strong leadership and problem-solving skills with background in team management and project coordination. Knowledgeable about streamlining processes, improving operational efficiency, and fostering positive team environments. Ready to use and develop skills in strategic planning, communication, and resource management in new role. Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.
Overview
27
27
years of professional experience
3985
3985
years of post-secondary education
Work history
Operations manager
Corr Plant Ltd
Elsenham, Essex
03.2000 - 08.2025
- Collaborated with Project managers to understand and meet client specifications accurately.
- Managed logistics, enhancing overall productivity.
- Delegated work effectively among team members; encouraged shared responsibility and teamwork.
- Ensured safe work environment with strict adherence to health and safety regulations.
- Increased staff motivation for enhanced productivity through implementing comprehensive training programmes.
- Coordinated with other departments for smoother workflow and better resource utilization.
- Conducted regular equipment inspections to maintain optimal performance.
- Ensured proper waste management procedures were followed reducing environmental impact.
- Facilitated cross-training initiatives, creating a more versatile workforce.
- Enforced health and safety requirements for worker protection, keeping accidents and company liability at minimum.
- Set clear budget targets and established successful controls to control expenditure..
- Facilitated effective communication between drivers, dispatchers and customers for seamless operations.
- Improved fleet efficiency by implementing innovative scheduling and route planning.
- Developed comprehensive training programmes for new hires, boosting overall team competency.
- Implemented a system to track vehicles real-time, improving the reliability of deliveries.
- Developed team spirit amongst staff, resulting in improved performance.
- Prepared and processed invoices for prompt customer payments.
- Matched purchase orders with invoices, confirming validity of transactions.
- Enhanced customer satisfaction by resolving billing disputes amicably yet promptly.
- Managed multiple construction projects, ensuring adherence to budget and timeline parameters.
- Led contract negotiations, leading to beneficial terms for the company..
- Ensured compliance with health and safety regulations during all stages of construction projects.
Coffee Shop Owner
Lagom
Bishop's Stortford, Hertfordshire
05.2024 - 08.2025
- Oversaw daily operations to ensure consistent service standards across all shifts.
- Maintained inventory for uninterrupted supply of ingredients and food items.
- Coordinated special events which boosted the cafe's popularity among locals.
- Ensured cleanliness and hygiene with regular inspections and maintenance.
- Encouraged feedback from customers, led to improvements in service offerings.
- Introduced loyalty schemes to boost repeat business from regular customers.
- Developed cafe menu for increased variety and customer engagement.
- Created promotional strategies that helped attract a diverse clientele base.
- Enhanced cafe ambiance by regularly updating decor and layout.
- Oversaw business budget planning, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Managed payroll by tracking employee hours and entitlements.
Purchasing manager
Bewleys
Bishops Stortford , Herts
05.1998 - 01.2000
- Managed stock levels for optimal business performance.
- Conducted regular stock takes, ensuring accurate inventory at all times.
- Streamlined purchasing processes to ensure timely delivery of products and services.
- Managed stock control efficiently, reducing waste and increasing productivity.
- Recorded product codes and true costs of delivered goods for accurate reporting.
- Managed 4 warehouse staff and 3 delivery drivers to maintain storage and delivery of stock.
- Created reports for MD and advise increase and decrease in product sales through on going stock checks
Education
NVQ Level 2 - Business studies
Hertford Regional College
Ware 09/1991 - 06.1993
GCSEs - Mathematics, English, French, Art, Graphic Design
Leventhorpe School
Hertfordshire 09/1985 - 06.1991
Skills
- Building operational procedures
- Scheduling expertise
- Contract negotiation
- Health and Safety Compliance
- Customer Service
- Team Leadership
- Project Management
- Logistical planning
Affiliations
- martial arts, running, photography
Timeline
Coffee Shop Owner
Lagom
05.2024 - 08.2025
Operations manager
Corr Plant Ltd
03.2000 - 08.2025
Purchasing manager
Bewleys
05.1998 - 01.2000
NVQ Level 2 - Business studies
Hertford Regional College
09/1991 - 06.1993
GCSEs - Mathematics, English, French, Art, Graphic Design
Leventhorpe School
09/1985 - 06.1991
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