University student, strong team player with experience in an office environment, restaurant and coffee shop work, and restaurant management. Hard working and quick to learn.
Overview
5
5
years of professional experience
Work History
Assistant Restaurant Manager
Oasis Restaurant and Coffee Shop, WGC
Baston, Lincolnshire
03.2021 - 09.2022
Organised staff rotas and break schedules.
Delivered training to new staff across stations, promoting efficiency and strong customer service.
Helped to organise and deliver special events and functions, including Christmas dinners, group luncheons, and wakes.
Designed successful dessert bar and drinks menu still in use today.
Aided in recording staff payroll and invoicing.
Online Operations Assistant
Waterside Garden Centre
Baston, Lincolnshire
03.2020 - 03.2021
Helped to build company e-commerce website during pandemic lockdowns, writing and publishing product listings and organising product categories.
Edited product images using Adobe Photoshop for use on the website.
Lead the shipping team, packaging orders and arranging deliveries with various companies, including local, long distance, and pallet services.
Provided excellent customer service to solve problems by email and telephone.
Restaurant Assistant
Oasis Restaurant and Coffee Shop, WGC
Baston, Lincolnshire
09.2017 - 03.2020
Accomplished experience in a variety of areas, including front of house, waiting, barista work, and kitchen porter work.
Observed health and hygiene standards to minimise food contamination.
Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
Handled cash and received formal training in CSY Vector POS systems.
Received training and promotion to restaurant management team due to exceptional performance and work ethic.
Education
Bachelor of Arts - Philosophy
University of Sussex
Brighton
09/2022 -
A-Levels - Biology, Chemistry, Physics, and Psychology
Bourne Grammar School
Bourne
09/2015 - 06/2017
GCSEs -
Bourne Grammar School
Bourne
09/2010 - 06/2015
Skills
Customer service
Strong work ethic
Strong teamwork
Employee management
Barista training
Front of House (FOH) training
Languages
English
Native
British Sign Language
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Restaurant Manager
Oasis Restaurant and Coffee Shop, WGC
03.2021 - 09.2022
Online Operations Assistant
Waterside Garden Centre
03.2020 - 03.2021
Restaurant Assistant
Oasis Restaurant and Coffee Shop, WGC
09.2017 - 03.2020
Bachelor of Arts - Philosophy
University of Sussex
09/2022 -
A-Levels - Biology, Chemistry, Physics, and Psychology
Bourne Grammar School
09/2015 - 06/2017
GCSEs -
Bourne Grammar School
09/2010 - 06/2015
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