Dominic Anthony Yates

Duties whereas follows ;

• dealing with customers face to face and over the phone, assisting with viewings and measures, meeting customer demands and working within a team.
• Helped organise various meetings and events on-site.
• Supported team with administrative and clerical needs.
• Followed correct processes in every aspect of work.
• Identified and pursued improvements to enhance employee and visitor experiences.

Duties whereas follow;

• Building customer relations
• organizing work schedules for other employees
• meeting targets
• providing 1st class service to the consumer at every opportunity.
• Resolved guest and employee complaints, maintaining customer satisfaction and workforce effectiveness.

Current Duties;

• building customer relations, sales negotiating on several transactions at once, valuing/winning instructions and business against competitors, promoting current and off plan investment opportunities, providing a 1st class service, and retaining the number 1 position in our catchment area.
• Proven ability to learn quickly and adapt to new situations.
• Learned and adapted quickly to new technology and software applications.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Applied effective time management techniques to meet tight deadlines.
• Excellent communication skills, both verbal and written.
• Used critical thinking to break down problems, evaluate solutions and make decisions.