Summary
Overview
Work History
Education
Skills
Citizenship
Personal Information
References
Interests
Timeline
Generic
Dominic Tyl-Lasota

Dominic Tyl-Lasota

Chelford

Summary

An honest, reliable, highly ambitious and self-motivated individual now looking to start a career within an administration based role.

Can bring many attributes to this company, with a wide variety of skills.

I believe that I would be a great asset to this company.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Momentum Instore

07.2023 - 08.2023
  • Short term contract as Validation admin / Inbound calls
  • Responsibilities included liaising with client delivery managers with validation and surveyor in store installations, handling inbound calls with numerous surveyors, working in team settings, and utilizing excel and other Microsoft programmes.

Front of House – Admin

Bolton Jones & Co Solicitors
7 2018 - 7 2022
  • I successfully completed a wide variety of customer support activities
  • I took responsibility for organising and developing a vast number of tasks and business procedures, ensuring key aspects of both client and business objectives were met
  • Duties included: individually working on the Collection of DX mail, ensuring that customer information was securely dealt with and sent successfully; being a key point of contact for updating Estate Agents and clients and communicating efficiently to pass on key information and details to customers and agents in a wide variety of formats; being the main point of contact to receive incoming calls from clients and informing and dealing with client information and requests using key customer service skills to ensure expectations were exceeded; managing the distribution of key financial information as delegated tasks which involved secure documents which I managed and sent formally including bank information and statements; being the main point of contact for working with colleagues internally, ensuring work was continuously progressed to assist and support members of staff; passing on key office documents, including a wide array of information using strong IT skills which colleagues needed to successfully complete their daily tasks; using Microsoft office skills to ensure the accuracy and precision of creating letters and documents for customers were timely and efficient, adding aspects of personalisation and client reports to manage a friendly and continuous customer service; developing strategic and organisational skills by organising key documents in a wide variety of formats both online and offline.

Bollington Wilson

04.2018 - 07.2018
  • Short Term Contract as Customer Service Administrator
  • Responsibilities included monitoring incoming enquiries and communicating updates to customers, processing all customer requests, managing the invoicing and billing for customer accounts, and supporting management with administrative documents on Microsoft systems.

Avalon, Handforth

01.2018 - 03.2018
  • Short Term Contract as Administrative Assistant
  • Responsibilities included organizing and filing client documents, producing and collating sales reports and financial insights using Microsoft Word, Teams, PowerPoint, and Excel, organizing and facilitating management meetings, taking minutes of meetings and transcribing and distributing summaries to all sales managers, and ensuring the smooth distribution of mail internally and externally.

Stock Replenishment/ Customer Service

Waitrose
05.2023 - 06.2023
  • Assisted customers in navigating the company website or mobile app for self-service options when applicable.
  • Promptly responded to inquiries and requests from prospective customers.
  • Participated in cross-functional projects aimed at improving overall business operations and service delivery.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Drome menswear / Footasylum Wilmslow

10.2016 - 01.2017
  • Retail sales assistant
  • Responsibilities included being involved in stock control and management, assisting shoppers to find the goods and products they are looking for, processing cash and card payments, answering queries from customers, reporting discrepancies and problems to the supervisor, giving advice and guidance on product selection to customers, balancing cash registers with receipts, dealing with customer refunds, responsible for dealing with customer complaints, and working within established guidelines, particularly with brands.

Education

PGDL Law - Law

De Montfort University
Leicester
09.2020 - 07.2022

BA Music production - Audio Engineering

University Of Central Lancashire
Salford
10.2017 - 06.2020

BTEC level 3 diploma in music production - undefined

Manchester Midi School

BTEC level 3 extended diploma in Business studies - undefined

Macclesfield College

Skills

Written Communication

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Citizenship

United Kingdom

Personal Information

Date of Birth: 07/18/96

References

Available on request

Interests

Fashion, Art, Music, Cinema

Timeline

Momentum Instore

07.2023 - 08.2023

Stock Replenishment/ Customer Service

Waitrose
05.2023 - 06.2023

PGDL Law - Law

De Montfort University
09.2020 - 07.2022

Bollington Wilson

04.2018 - 07.2018

Avalon, Handforth

01.2018 - 03.2018

BA Music production - Audio Engineering

University Of Central Lancashire
10.2017 - 06.2020

Drome menswear / Footasylum Wilmslow

10.2016 - 01.2017

Front of House – Admin

Bolton Jones & Co Solicitors
7 2018 - 7 2022

BTEC level 3 diploma in music production - undefined

Manchester Midi School

BTEC level 3 extended diploma in Business studies - undefined

Macclesfield College

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Dominic Tyl-Lasota