Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Dominic Maxwell-Batten

Exeter,Devon

Summary

Dominic Maxwell-Batten is a seasoned leader with a distinguished track record in the British Army, commercial innovation, and youth development. Over the course of his military career, Dominic held progressively senior command roles, each building on his deep capacity for leadership, strategic thinking, and operational delivery.

As a Platoon Commander, he was responsible for the training, welfare, and operational readiness of approximately 30 soldiers. This foundational leadership role required hands-on command in challenging environments, as well as the ability to build trust, cohesion, and resilience within a close-knit team.

Progressing to Company Commander, Dominic led a unit of around 120 personnel. In this role, he balanced tactical operations with broader administrative and strategic responsibilities, including mission planning, resource management, and the development of junior leaders. His command was marked by an emphasis on operational effectiveness, morale, and the professional growth of his soldiers.

As a Commanding Officer, Dominic assumed full responsibility for the command and operational performance of an entire military unit. This senior role required high-level coordination, policy implementation, and leadership of both officers and soldiers across complex deployments. He worked closely with senior stakeholders and partner organisations, often under demanding conditions, to deliver on both national and international objectives.

During his time in the Army, Dominic also played a pivotal role in delivering the Ten Tors Challenge on Dartmoor — a major youth endurance event organised by the military. As a senior officer, he helped oversee planning, safety, and execution, ensuring a transformative experience for thousands of young participants.

Following his military service, Dominic transitioned seamlessly into the commercial sector, where he served as Head of Commercial Development for a division of NatWest. There, he led initiatives at the cutting edge of the digital economy, driving innovation, customer-focused strategy, and sustainable growth.

With a rare combination of frontline leadership, commercial insight, and a passion for developing others, Dominic Maxwell-Batten brings clarity, drive, and strategic vision to every challenge he undertakes. Organised and results-driven Staff Officer with keen eye for improving operational processes. Streamlined administrative workflows, leading to enhanced team productivity and reduced response times. Recognised for fostering collaborative environments and delivering strategic support to senior leadership. Proactive and driven individual with exceptional organisational and communication skills, complemented by strategic mindset and problem-solving abilities. Demonstrates strong leadership capabilities combined with knack for collaboration. Offering strong organisational and communication skills, with keen attention to detail and collaborative mindset. Knowledgeable about managing tasks, coordinating projects, and supporting senior staff.

Overview

30
30
years of professional experience
5
5
years of post-secondary education

Work history

Staff Officer Grade1 / Event Lead - Ten Tors

Army Reserve
Exeter, Devon
10.2021 - 10.2023
  • Managed departmental budget responsibly whilst maximising resource allocation.
  • Organised team building activities to strengthen interdepartmental relationships.
  • Implemented effective scheduling systems, resulting in reduced overtime and increased productivity.
  • Facilitated weekly team meetings, ensuring all members were informed on current projects and timelines.
  • Liaised regularly with senior management, facilitating clear communication lines across departments.
  • Addressed employee concerns promptly and professionally to maintain high levels of job satisfaction.
  • Provided constructive feedback to subordinates, fostering professional growth and development.
  • Developed successful workflow strategies, optimising staff allocation and resources.
  • Fostered a positive work environment with open communication channels.
  • Coordinated staff training for improved performance.
  • Conducted regular staff appraisals for career development opportunities.
  • Orchestrated strategic planning sessions, improving team collaboration.
  • Ensured compliance with company policies, promoting a safe and respectful working environment.
  • Assisted in recruitment processes, selecting skilled candidates for various positions.
  • Prepared notices, plans and charts to support presentations.
  • Attended conventions and public hearings to gather or provide relevant data.
  • Attended public speaking events to deliver presentations.
  • Communicated professionally and diplomatically with media or potential sponsors.
  • Developed annual budgets and forecasted expenses and revenue.
  • Planned and directed general operations to meet organizational goals.
  • Facilitated post-event evaluations analysing key performance indicators for future improvements.
  • Negotiated contracts with suppliers, securing competitive prices.
  • Organised logistics for smooth-running of all events.
  • Streamlined registration processes to facilitate participant entry into the event area.
  • Coordinated technical equipment setup, ensuring flawless presentation delivery.
  • Identified and resolved potential issues for smooth event operations without incidents.

Emergency Planning Officer

Devon County Council
Exeter, Devon
10.2008 - 03.2023
  • Worked closely with a range of stakeholders including police forces, fire services and health practitioners, fostering excellent working relationships.
  • Enhanced public awareness of emergency protocols through regular workshops and seminars.
  • Ensured compliance with regulatory standards by conducting routine audits.
  • Conducted risk assessments meticulously, identifying potential areas of improvement in current systems.
  • Trained staff in emergency procedures to ensure prompt response times.
  • Coordinated multi-agency responses to emergencies for maximum effectiveness.
  • Participated actively in incident command meetings providing expert advice regarding execution strategies.
  • Updated contingency plans regularly, keeping them relevant and effective.
  • Provided expert advice on emergency planning to local authorities, influencing decision making.
  • Promoted community resilience programmes resulting in increased public participation.
  • Streamlined emergency response procedures, improving overall efficiency.
  • Managed resources effectively during crises, preventing unnecessary waste or shortages.
  • Established effective communication channels during crisis situations, ensuring smooth operation.
  • Developed comprehensive disaster management plans for community safety.
  • Facilitated training sessions for volunteers educating them about proper protocol during emergencies.
  • Reviewed existing policies with a critical eye for potential areas of improvement.
  • Led team briefings before major operations enhancing teamwork and coordination amongst members.
  • Initiated timely responses during emergencies minimising potential damage and harm to civilians.
  • Prepared detailed reports post incidents providing valuable insights for future planning.
  • Assisted in the development of strategic emergency preparedness plans, contributing significantly to their success.

Joint Regional Liaison Officer / SO1 UK Ops

Army
Tidworth, Wiltshire
06.2018 - 12.2018
  • Managed conflicts effectively to maintain harmonious work environment.
  • Ensured compliance with organisational policies, maintained high standards of conduct.
  • Managed sensitive information professionally to uphold confidentiality standards.
  • Facilitated dialogue for better decision making
  • Responsible for tri-service liaison with civil authorities, emergency services and other agencies on all aspects of UK Operations
  • Representing Defence across the region at Local Resilience Fora (LRFs) of regional and local resilience planning meetings to ensure Armed Forces’ capabilities, constraints and structures for responding to requests for Military Aid to the Civil Authorities (MACA) are widely understood by Civil Authorities (CAs).
  • Developing effective professional relationships with key Category 1 and Category 2 responders within the region and LRFs with specific responsibility for Dorset, Devon and Cornwall, Jersey and Guernsey LRFs.
  • Ensuring that UK Operations activities of all 3 Services are co-ordinated to provide optimum level of support to the Civil Authorities,
  • Lead on delivery of South West regional specific contingency plans in support of the Home Office and Ministry of Justice.
  • Represent Commander SW in his role as Joint Military Commander (JMC) during UK operations
  • Support production of regional; UK Ops contingency plans, orders, Standard Operating Instructions and Plans.

Commanding Officer (Lt Col) - Soldier Academy

Army Reserve
Exeter, Devon
07.2014 - 07.2017
  • Formulated robust security protocols for safeguarding sensitive information.
  • Maintained strict adherence to safety regulations during training and combat operations.
  • Enhanced mission success through efficient resource allocation.
  • Ensured physical fitness amongst personnel by enforcing regular exercise routines.
  • Collaborated effectively with adjacent units for coordinated defence strategies.
  • Facilitated continuous professional development programmes for skill enhancement of personnel.
  • Increased team morale by implementing reward and recognition programmes.
  • Led strategic planning sessions for improved tactical operations.
  • Devised comprehensive training exercises to enhance troop readiness.
  • Encouraged innovation within the team; led to more effective problem-solving strategies.
  • Established transparent grievance redressal systems, promoted harmony within the unit.
  • Conducted regular briefings, ensured clear communication across ranks.
  • Promoted ethical conduct amongst troops, upheld military standards of behaviour.
  • Implemented rigorous performance evaluation systems, boosting overall efficiency.
  • Fostered a respectful culture within the unit, reduced instances of misconduct.
  • Managed processes and procedures to streamline operations and improve efficiency.
  • Coordinated team training exercises to comply with organisational standards.
  • Maintained up-to-date knowledge of military drills and weaponry.
  • Applied military procedures and regulations for maximum compliance.
  • Identified security threats, taking or recommending preventative action.
  • Improved and maintained welfare of officers and soldiers.
  • Oversaw administration involved in troop deployment to maintain accurate reporting.
  • Advised superiors to strengthen military operations.

Regimental Second in Command

Army Reserve
Exeter, Devon
06.2012 - 06.2014
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Stand in for Commanding Officer
  • Oversee development of Unit training programme by Executive Officer
  • Responsible for training, establishment and running of Unit Operations Room.
  • Annual appraisal writing and career management

Second in Command -Exeter UOTC

Army Reserve
Exeter, Devon
06.2008 - 06.2012
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Planned and delivered basic military training for Officer Cadets
  • Planned and delivered leadership training for Officer Cadets

Rifle Company Commander

Army Reserve
Exeter, Devon
06.2004 - 06.2008
  • Maintained strict adherence to rules and regulations at all times.
  • Promoted a culture of respect and discipline amongst subordinates.
  • Developed strategic plans to achieve long-term objectives.
  • Motivated troops during challenging times, boosted morale significantly.
  • Navigated complex negotiations successfully with international counterparts during peacekeeping missions.
  • Investigated incidents thoroughly, ensured fair justice was served.
  • Led diverse teams for successful project completion.
  • Implemented safety protocols, ensured staff welfare.
  • Handled crisis situations calmly, maintained order within ranks.
  • Reviewed performance metrics regularly for continuous improvement in strategies.
  • Coordinated troop movements for optimal positioning on field exercises.
  • Communicated effectively with all stakeholders to foster good relations.
  • Conducted regular training sessions, improved team competencies.
  • Strategised military operations to minimise risk and maximise results.
  • Oversaw resource allocation, optimised usage of available assets.
  • Enhanced operational efficiency by streamlining procedures.
  • Facilitated open communication channels, promoted transparency in operations.
  • Collaborated with other commanders for joint military exercises.
  • Maintained up-to-date knowledge of military drills and weaponry.
  • Coordinated team training exercises to comply with organisational standards.
  • Applied military procedures and regulations for maximum compliance.
  • Identified security threats, taking or recommending preventative action.
  • Improved and maintained welfare of officers and soldiers.
  • Oversaw administration involved in troop deployment to maintain accurate reporting.
  • Advised superiors to strengthen military operations.
  • Instructed staff to perform smooth military operations.
  • Gave detailed battle commands based on latest intelligence to optimise troop activities.

NatWest - Head of Global Commercial Development

NatWest
London, City of London
06.1999 - 06.2001
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Used Microsoft Word and other software tools to create documents and clear communications.

• Operational planning - competitive landscape strategic summary and market environment strategic summary components of pre-flotation business planning.

• Sales Process – audit and re-design of a highly complex sales process incorporating the 3-9 month sales cycle

• Develop relationships and close multi million $ deals with international Blue Chip organisations.

• Management and recruitment of UK Sales team (covering all global regions)

• Target profile identification

• Overall management of target relationships, expectations and sales process

• Identifying future/potential product boundaries and liaison with marketing/development teams for product development

• Liaison and oversight with project managers and participation in implementation

• Championed and participated in re-design of interactive sales presentation and collateral including agency brief

• Competitor analysis – template design and initial analysis

• Actively participated in securing venture capital ($120mil) from major equity investors including Goldman Sachs

• Responsible for UK, Europe, Far East and USA; Key deals included: KPN Royal Dutch Telecom (C£50m), Mitsubishi Corp (C£50m)

Assistant Regional Manager -UK & Scandinavia

Standard & Poor's
London, City of London
06.1997 - 06.1999
  • Provided crucial input into strategic planning, shaping company direction and focus.
  • Achieved efficiency by streamlining regional operations.
  • Liaised regularly with head office to ensure alignment of regional goals with overall company objectives.
  • Developed strategies for optimal market penetration.
  • Tracked key performance metrics to identify areas requiring improvement.
  • Enhanced team's performance with regular coaching and feedback.
  • Navigated challenging market conditions to maintain steady growth in the region.
  • Managed region-wide projects to successful completion.
  • Coordinated with other departments for smooth business operations.
  • Directed sales efforts to increase brand awareness in the region.
  • Deployed promotional campaigns to complement regional initiatives.
  • Achieved business objectives and benchmarks through strategic planning.
  • Increased market share through strong vendor network and customer-orientated service.
  • Ensured compliance with company policies and procedures across all branches in the region.
  • Implemented cost-saving measures, significantly reducing operational expense
  • Responsible for staff training and development.
  • Client and market analysis
  • Manage existing and identify potential strategic partnerships. (third party vendors, platform providers and consultants)
  • New product development, testing and launch, product positioning and campaign planning with product managers/directors.
  • Internal liaison with analytical departments and technical support groups to maximise communication and ensure prospect and client satisfaction (client focus).
  • Account manager for major financial, strategic and corporate planning accounts in UK and Scandinavia
  • Responsible for campaign identification and planning, conference/seminar planning & co-ordination
  • Proactively manage the sales cycle for existing clients and prospects in the UK and Scandinavia.
  • Strategic relationship building at all levels - focus on senior executive level.
  • Tracking of relationships and business transactions to ensure longevity and continued opportunity to maximise revenue potential.
  • Standard & Poor’s Sponsored Courses - Science of Selling, Essentials of Management.
  • Major Clients: Commerzbank, ING Barings, Unilever, Posti Panki, Citibank, Goldman Sachs, Bank National de Paris

Platoon Commander

Army
Paderborn, Germany
08.1993 - 06.1996
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Increased unit morale through implementation of welfare programmes and initiatives.
  • Maintained strict adherence to rules and regulations, ensured orderly conduct amongst troops.
  • Managed logistical challenges, resulting in smoother operations.
  • Coordinated complex military missions for successful execution.
  • Drafted detailed reports on mission progress, provided key insights for higher-ups.
  • Handled sensitive information with utmost discretion, safeguarded national security interests.
  • Oversaw maintenance of equipment, guaranteeing readiness for deployment at short notice.
  • Liaised with senior leadership for strategic decision-making.
  • Ensured safety of personnel with strict compliance to security protocols.
  • Upheld highest standards of conduct, contributing to positive reputation of unit.
  • Participated in high-level briefings, informed decisions on resource allocation.
  • Executed emergency response drills regularly, fortified preparedness levels against potential threats.
  • Led team training exercises to enhance unit readiness.
  • Devised comprehensive tactical plans to achieve mission objectives effectively.
  • Negotiated solutions to internal conflicts, fostering a harmonious work environment.
  • Administered disciplinary actions to maintain order and discipline within the unit.
  • Conducted thorough risk assessments, ensuring safe mission execution.
  • Performed detailed planning and risk assessments to manage risks, hazards, inclement or dangerous weather conditions.
  • Maintained operational records detailing trip data, operational information and navigation logs.
  • Inspected equipment regularly to maintain good working order.

Education

LLB - Law

London University
London
09.1985 - 05.1988

A-Levels - Law, Communcation Studies, Physics

Exeter College
Exeter
09.1982 - 06.1984

Command And Staff Course - Leadership, Strategy, Planning, Communication International Relations

Defence Academy
Shrivenham, Oxfordshire
/2008 - /2008

Strategic Multi-Agency Incident Response -

UK Resilience Academy - Home Office
UK
11.2008 - 11.2008

Certificate of Higher Education -

Chartered Institute of Marketing
06.1996 - 06.1997

Skills

  • Leadership: Ability to lead and motivate a team, make decisions, and take responsibility
  • Teamwork: Working effectively as part of a team and supporting colleagues
  • Communication: Clear communication (both written and verbal) with diverse groups, briefing complex information succinctly
  • Problem-Solving and Adaptability: Handling unexpected challenges, thinking on one's feet, and adapting to changing situations
  • Discipline and Work Ethic: Strong sense of duty, punctuality, and diligence in completing tasks
  • Organisation and Planning: Coordinating missions or projects, logistics planning, strategic thinking
  • Pressure Management: Performing under high-pressure or high-stakes conditions and still achieving results
  • Operational management
  • Project coordination

Affiliations

  • Cycling, Paddleboarding, Gym

Timeline

Staff Officer Grade1 / Event Lead - Ten Tors

Army Reserve
10.2021 - 10.2023

Joint Regional Liaison Officer / SO1 UK Ops

Army
06.2018 - 12.2018

Commanding Officer (Lt Col) - Soldier Academy

Army Reserve
07.2014 - 07.2017

Regimental Second in Command

Army Reserve
06.2012 - 06.2014

Strategic Multi-Agency Incident Response -

UK Resilience Academy - Home Office
11.2008 - 11.2008

Emergency Planning Officer

Devon County Council
10.2008 - 03.2023

Second in Command -Exeter UOTC

Army Reserve
06.2008 - 06.2012

Rifle Company Commander

Army Reserve
06.2004 - 06.2008

NatWest - Head of Global Commercial Development

NatWest
06.1999 - 06.2001

Assistant Regional Manager -UK & Scandinavia

Standard & Poor's
06.1997 - 06.1999

Certificate of Higher Education -

Chartered Institute of Marketing
06.1996 - 06.1997

Platoon Commander

Army
08.1993 - 06.1996

LLB - Law

London University
09.1985 - 05.1988

A-Levels - Law, Communcation Studies, Physics

Exeter College
09.1982 - 06.1984

Command And Staff Course - Leadership, Strategy, Planning, Communication International Relations

Defence Academy
/2008 - /2008
Dominic Maxwell-Batten