Dominic Godwin
Wanstead,Redbridge
Summary
Dedicated professional with a strong focus on customer service excellence. Demonstrates expertise in customer engagement, critical thinking, and problem-solving, effectively managing orders and employing advanced sales techniques. Proven ability to collaborate within teams and manage time efficiently, aiming to leverage these skills towards enhancing customer satisfaction and driving business success.
Overview
2
2
years of professional experience
Work history
Waiter and Multi-Role Support
MUST Wine Bar
Wanstead, Redbridge
04.2024 - 12.2025
- Assisted in the kitchen during peak hours, showcasing versatility and teamwork.
- Adapted quickly to new surroundings and built strong rapport with colleagues.
- Provided exceptional customer service by taking orders and addressing inquiries promptly.
- Assisted in maintaining cleanliness and organisation of dining area and service stations.
- Assisted customers in identifying products that met their needs and preferences.
- Provided knowledgeable support regarding product features and promotions to enhance sales.
- Managed to sell over 50 wine bottles in a month, during a time where customers were minimal.
Waiter
Woodford Bar & Grill
Woodford, Redbridge
07.2024 - 12.2024
- Provided attentive table service, ensuring a positive dining experience for all patrons.
- Gained basic bar experience, including drink preparation and customer interaction.
- Collaborated effectively with a diverse team to maintain high standards of service.
- Received commendations and tips for excellent service and professionalism.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Maintained excellent level of service in busy and demanding restaurant environment.
Education
GCSEs - Maths, English, Geography, Combined science, Sociology,
Wanstead high school
London 09/2018 - 07/2023
A-Levels - Sports science, Business, Media
West hatch High school
London 09/2023 - 07/2025
Skills
- Customer Service Excellence
- Multilingual Proficiency (Polish)
- Customer engagement
- Critical thinking
- Problem-solving
- Order management
- Sales techniques
- Time management
- Team collaboration
Interests and Activities
- Student Leadership: Head Boy (Years 12–13), representing students and working closely with school staff to support events and initiatives.
- Sports Coaching: Assisted with coaching Year 7 and Year 9 football teams, developing leadership, communication, and teamwork skills.
- Creative Arts: Interest in creative arts, supporting problem-solving, attention to detail, and effective communication.
References
References available upon request.
Timeline
Waiter
Woodford Bar & Grill
07.2024 - 12.2024
Waiter and Multi-Role Support
MUST Wine Bar
04.2024 - 12.2025
GCSEs - Maths, English, Geography, Combined science, Sociology,
Wanstead high school
09/2018 - 07/2023
A-Levels - Sports science, Business, Media
West hatch High school
09/2023 - 07/2025