Summary
Overview
Work History
Education
Skills
Software
Timeline
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DOMINIC EGEONU

Data Analyst And Customer Relationship Manager
Derby

Summary

Dynamic Relationship Manager with four years of experience in key account management. Builds customer retention and contract renewals with comprehensive engagement strategy.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Relationship Manager

Access Bank Plc
Nnewi, Anambra State
07.2018 - 08.2022
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Assisted customers with opening accounts and signing up for new services.
  • Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.

  • KEY ACHIEVEMENTS
  • Increased the branch’s Balance Sheet size from Under 3 billion naira to over 6 billion naira.
  • Increased sales by 25% each month and consistently achieved and exceeded targets over the months.
  • Managed and monitored over 250 High Net worth Individuals and Facility customers by implementing effective strategies to maximize sales, revenue and collection.

Physics Teacher

BRITISH SPRING COLLEGE
Awka, Anambra State, Nigeria
10.2016 - 07.2018
  • Collaborated with teaching assistants and mentors to deliver additional support to struggling students.
  • Prepared 150 students for GCSE and A-level exams annually.
  • Instruct through lectures, discussions and demonstration in Physics.
  • Adapt teaching methods and instructional materials to meet students' varying needs and interests.
  • Maintain accurate and complete student records as required by laws and administrative regulations.
  • Assign and grade examinations, classwork and homework.
  • Observe and evaluate students' performance, behavior, social development and Physical health.
  • Guide and counsel students with adjustments and/or academic problems, or special academic interests.

  • KEY ACHIEVEMENTS
  • Remarkable student progress: Noticeable improvement in Students’ grade in internal and External Examinations in Physics.
  • Reinvented the lesson planning module by incorporating practical and real life teaching methodologies in Physics, bringing students at par with their peers from other schools.
  • Implemented a series of activities based learning programs, resulting in increased student interest in regular lessons.


Education

Big Data Analytics

University of Derby
Derby, United Kingdom
09.2022 -

Bachelor of Science - Physics And Industrial Physics

Nnamdi Azikiwe University
Awka, Nigeria
08.2010 - 09.2014

Skills

Wealth management offerings

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Software

PowerBi

R

SQL

Timeline

Big Data Analytics

University of Derby
09.2022 -

Relationship Manager

Access Bank Plc
07.2018 - 08.2022

Physics Teacher

BRITISH SPRING COLLEGE
10.2016 - 07.2018

Bachelor of Science - Physics And Industrial Physics

Nnamdi Azikiwe University
08.2010 - 09.2014
DOMINIC EGEONUData Analyst And Customer Relationship Manager