Dynamic Relationship Manager with four years of experience in key account management. Builds customer retention and contract renewals with comprehensive engagement strategy.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Relationship Manager
Access Bank Plc
Nnewi, Anambra State
07.2018 - 08.2022
Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Assisted customers with opening accounts and signing up for new services.
Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals.
Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
KEY ACHIEVEMENTS
Increased the branch’s Balance Sheet size from Under 3 billion naira to over 6 billion naira.
Increased sales by 25% each month and consistently achieved and exceeded targets over the months.
Managed and monitored over 250 High Net worth Individuals and Facility customers by implementing effective strategies to maximize sales, revenue and collection.
Physics Teacher
BRITISH SPRING COLLEGE
Awka, Anambra State, Nigeria
10.2016 - 07.2018
Collaborated with teaching assistants and mentors to deliver additional support to struggling students.
Prepared 150 students for GCSE and A-level exams annually.
Instruct through lectures, discussions and demonstration in Physics.
Adapt teaching methods and instructional materials to meet students' varying needs and interests.
Maintain accurate and complete student records as required by laws and administrative regulations.
Assign and grade examinations, classwork and homework.
Observe and evaluate students' performance, behavior, social development and Physical health.
Guide and counsel students with adjustments and/or academic problems, or special academic interests.
KEY ACHIEVEMENTS
Remarkable student progress: Noticeable improvement in Students’ grade in internal and External Examinations in Physics.
Reinvented the lesson planning module by incorporating practical and real life teaching methodologies in Physics, bringing students at par with their peers from other schools.
Implemented a series of activities based learning programs, resulting in increased student interest in regular lessons.
Education
Big Data Analytics
University of Derby
Derby, United Kingdom
09.2022 -
Bachelor of Science - Physics And Industrial Physics
Nnamdi Azikiwe University
Awka, Nigeria
08.2010 - 09.2014
Skills
Wealth management offerings
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Software
PowerBi
R
SQL
Timeline
Big Data Analytics
University of Derby
09.2022 -
Relationship Manager
Access Bank Plc
07.2018 - 08.2022
Physics Teacher
BRITISH SPRING COLLEGE
10.2016 - 07.2018
Bachelor of Science - Physics And Industrial Physics
Banking Relationship Manager at Access Bank Plc ( Parent Bank of Access Bank UK)Banking Relationship Manager at Access Bank Plc ( Parent Bank of Access Bank UK)
Mental Health Support Worker at Staff Support Services Ltd (Cygnet Health Care)Mental Health Support Worker at Staff Support Services Ltd (Cygnet Health Care)