Dominic Cockett
Dunkeswell,Devon
Summary
Results-driven FCA-regulated insurance professional with 6 years of experience across Sales, Motor, Engineering, Professional Indemnity, Supplier Management, and Third-Party Providers (TPP). Specializes in Systems Thinking to optimize business strategies and improve operational efficiency. Holds Audatex (Gold) and introductory SQL certifications. Skilled in building strong client and stakeholder relationships to deepen understanding of both business and client needs. Proven mentor and trainer, offering hands-on guidance to colleagues in all facets of the role to drive team development and performance.
Overview
12
12
years of professional experience
Work History
Advisor
NFU Mutual
Honiton, Devon
06.2024 - Current
- Transacted business and documentation compliantly within FCA requirements, always adopting a ‘customer-centric’ approach.
- Managed my own book of new clients and renewals, which included farms, businesses and high net worth personal lines.
- Delivered first-class service to clients, consistently demonstrating expert advice and knowledge.
- Identified and advised on a wide range of products to ensure clients were fully protected, including utilizing the financial and risk management proposition.
- Liaised with underwriters and other key stakeholders to address customer requirements.
Direct Claims Consultant
Liverpool Victoria
Westbourne, Dorset
06.2019 - 06.2024
- Collaborated with Third-Party Clients to minimize overhead claim costs and enhance operational efficiency.
- Built strong, mutually beneficial relationships with suppliers and stakeholders to optimize business processes.
- Revamped processes and provided training to colleagues, streamlining workflow and improving team performance.
- Committed to being adaptive and proactive, moving fluidly between business areas to identify opportunities for growth and improvement.
- Conducted in-depth analysis of claims structures, leading to significant process renovations and improvements.
- Created detailed reports identifying areas for enhancement, resulting in forecasted annual savings of £9,000,000.
- Recognized as an independent, out-of-the-box thinker, continuously exploring new strategies for growth and innovation.
- Consistently met personal yearly targets, with a key focus on cash optimization and data analysis.
- Proven track record of leading projects to successful completion, driving business growth and operational improvements.
Chef de Rang
The Pig on the Beach Hotel and Restaurant
Studland, Dorset
11.2018 - 05.2019
Logistics Manager
Süddeutsche Zeitung GmbH
Munich, Moosach
03.2015 - 11.2018
- Educated teams on best practices to improve logistics operations and performance.
- Supervised fleet repair activities and validated operations after service.
- Oversaw records covering purchasing transactions, distribution flow and stock storage.
Sicherheitsingenieur
Bosch Sicherheitssysteme GmbH
Munich, Trudering-Riem
07.2018 - 10.2018
- Fire & Security Engineer, responsible for overseeing the installation of detectors, alarms & control panels in commercial premises.
- Responsible for team/client health and safety management.
- Identified issues, analysed information & provided solutions to problems.
Service Staff
Leonardo Business Hotel Munich Olympia Park
Munich, Moosach
08.2017 - 12.2017
CCTV Technician
Protecteon Plus
Honiton, Devon
05.2013 - 02.2015
- Maintenance team in charge of installing, upgrading and maintaining hardware & software on both analogue & IP cameras & security systems.
Education
Internal Training - Insurance
Liverpool Victoria
Westbourne 2019/2019 -
Diploma - Security Engineering
Tavcom
Southampton 2013 - 2014
Business and Technology Information Council - BTEC
Holyrood Academy
Chard, Somerset /2008 - /2012
Skills
- Client oriented with excellent people skills
- Clinical work approach with attention to detail
- Effective time management and attention to detail
- Ability to work well under pressure
- Advanced computer skills
- Strong organizational skills
- Self-disciplined and highly motivated
Languages
English
Native
German
Proficient (C2)
Timeline
Advisor
NFU Mutual
06.2024 - Current
Direct Claims Consultant
Liverpool Victoria
06.2019 - 06.2024
Chef de Rang
The Pig on the Beach Hotel and Restaurant
11.2018 - 05.2019
Sicherheitsingenieur
Bosch Sicherheitssysteme GmbH
07.2018 - 10.2018
Service Staff
Leonardo Business Hotel Munich Olympia Park
08.2017 - 12.2017
Logistics Manager
Süddeutsche Zeitung GmbH
03.2015 - 11.2018
CCTV Technician
Protecteon Plus
05.2013 - 02.2015
Internal Training - Insurance
Liverpool Victoria
2019/2019 -
Diploma - Security Engineering
Tavcom
2013 - 2014
Business and Technology Information Council - BTEC
Holyrood Academy
/2008 - /2012
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