Dolly Jajman Criskumar Surti

• Coordinated with senior accountant to reconcile accounts for small and mid-sized business clients, increasing reconciliation accuracy by 92%.
• Orchestrated the migration to a cloud-based accounting system (Xero), enhancing data accuracy and enabling real-time financial analysis.
• Developed proficiency in using Sage 50 Accounts and QuickBooks, which became essential tools for advising clients on their account management.
• Supported accounts payable and receivable, improving cash flow management and reducing days sales outstanding by 5 days.
• Compiled and analysed financial spreadsheets, boosting data accessibility and reducing the time spent on monthly financial reporting by 10%.
• Assisted with the quarterly reconciliation process, helping to identify and rectify errors.
• Develop and implement effective credit control policies and procedures to minimise credit risk and improve collection efficiency.
• Assisted with the compilation of VAT returns documentation which expedited the return preparation process by 15% in line with HMRC regulations.
• Managed payroll processing for over 178 employees leading to an improved payment distribution time and accurate disbursement of salaries and benefits, leading to increased employee satisfaction by using software Sage 50 Payroll.
• Assisted in budget preparation, helped control expenditure.

Key Responsibilities:-

• Manage tills efficiently, ensuring accurate financial transactions and assisted in daily operations, including stocking and organising products, which improved operational efficiency.
• Maintain visual standards and store displays, contributing to a 15% increase in shop sales through effective merchandise presentation.
• Utilised in-depth product knowledge to streamline inventory management, reducing stock discrepancies by 33% and improving the availability of high-demand items.
• Participated in team meetings and training sessions to enhance sales techniques and product knowledge, leading to better team performance.

As an Accounts Assistant at this busy city hotel, I am responsible for assisting and partnering with the variety of clients to carry out payment processes, posting transactions, and ensuring that management of all reconciliation processes to bank accounts are carried out accurately.

Key Responsibilities:-

• Administered the accounts receivable process, achieving a 25% reduction in outstanding receivables through effective follow-up strategies.
• Enhanced the vendor payment process through the implementation of an electronic funds transfer system, reducing processing time by 33%.
• Conducted monthly bank reconciliations, identifying and resolving discrepancies that saved the company an average of $1000 per month.
• Led the transition from manual bookkeeping to Telly Prime, streamlining accounting practices and reducing reconciliation errors by 20%.
• Engaged in monthly ledger reviews and reconciliations, resulting in the maintenance of an error rate of less than 0.5% throughout my tenure.
• Assisted in the preparation of quarterly tax returns, ensuring compliance with tax laws and preventing potential penalties.

• Managed the processing of over 1000 invoices monthly, ensuring timely payments and maintaining positive vendor relationships.
• Streamlined the office filing system, reducing document retrieval time by 33% and improving overall office efficiency.
• Handled the scheduling and organization of 20+ weekly meetings, ensuring all necessary materials were prepared and resulting in a 10% increase in meeting efficiency.

• Handled all administrative tasks for a team of 25, including scheduling, correspondence, and document preparation, increasing team efficiency by 30%.
• Reorganised the office supplies storage, reducing accidental overordering by 60%.
• Selected to be the designated meeting coordinator after successfully organising 10 meetings with over 100 attendees each in one week.