Dollacha Krasawas

Retail Assistant duties:

• Delivers outstanding in-store experience through positive and attentive customer service by providing help in locating or answering customer queries about specific items to boost satisfaction with proactive problem-solving skills.
• Operating cash registers with accuracy and processed cash and card transactions using POS systems, and providing customer receipts for reference with polite manner.
• Following company procedures and guidelines for smooth retail operations to achieve satisfactory high standards.
• Organising displays to promote inventory and encourage customer purchases by offering related selection to items that they are looking to buy.

Operations Assistant duties (cover):

• Generating reports as required, aiding decision-making process with managers and prioritise what tasks need to be done daily for the store.
• Handling confidential documents, including daily earning reports or safe check records with utmost discretion and security.
• Accurately count and ensure the store's daily transactions are banked in a Lincsafe and entered through Beanstore system, ensuring accurate till records are maintained.
• Solving customers' queries from their purchases by using Beanstore system to confidentially filter out their transaction to assist Customer Service Desk when customers request information about their transactions.

• Maintained high standards across various kitchen skills and maintaining important designated medical food variances for patients.
• Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens.
• Followed prescribed methods of portioning and presentation, consistently meeting customer expectations.

• Ensured safe usage of chemical cleaners in hospital environment.
• Kept utility sink rooms in highest medically clean condition.
• Followed appropriate manual handling techniques to complete tasks safely. Carried out day-to-day duties accurately and efficiently in hospital ward rooms.
• Demonstrated respect, friendliness and willingness helping staff and patients using excellent verbal and written communication skills needed in a medical environment.

• Accurately labelled and stored modern screens, reagents, other consumables, and instrumentation into correct storage units ready for shipping.
• Made sure laboratories in a clean and hygienic condition by cleaning equipment and workspaces with special chemicals.
• Disposed of chemical waste in designated areas and appropriate disposal systems, following laid down company guidelines.
• High level cleaning and disinfecting of laboratory equipment, incubators, hoods and safety cabinets, maintaining safety compliance throughout.
• Handling specified samples in line with strict laboratory procedures using appropriate PPE.
• Preparing precise chemical solutions for laboratory use using strict laboratory instructions.
• Logged samples and chemicals precisely to maintain visibly high level of traceability and quality control.
• Entering customer orders onto the Windows database system to produce invoices.
• Promoted continuous improvement by problem-solving team sessions, sharing suggestions to optimise team operations.
• Handled chemicals and waste strictly in line with set down COSHH regulations.

• Delivered faultless cleanliness standards and exceptional guest care.
• Maintained spotless presentation standards.
• Consistently receiving top scores on customer evaluation surveys.
• Supported staff maintaining clean environment and confidentiality during public and private events and conferences.