Doaa Khaledi

WWSPS Project
- Reviewed and cleaned dealer and distributor data within WWSPS, identifying missing, outdated and inconsistent information.
- Contacted relevant stakeholders to obtain missing information, close data gaps, and ensure profiles were complete and accurate.
- Managed the profile approval process, reviewing submitted information and ensuring profiles met the required standards before approval.
- Followed up on outstanding actions and maintained accurate records to improve the overall quality and reliability of WWSPS data.

WWSPS Project- Reviewed and cleaned dealer and distributor data within WWSPS, identifying missing, outdated and inconsistent information.- Contacted relevant stakeholders to obtain missing information, close data gaps, and ensure profiles were complete and accurate.- Managed the profile approval process, reviewing submitted information and ensuring profiles met the required standards before approval.- Followed up on outstanding actions and maintained accurate records to improve the overall quality and reliability of WWSPS data.

Support Model
- Supported the review and development of the Dealer Support Model across the European dealer network.
- Gathered and organised information about dealer requirements and the support available to them.
- Contributed to developing a clearer and more consistent approach to supporting dealers.
- Developed experience in business analysis, process improvement, and stakeholder engagement.

Dealer Tier Reassessment - Coordinated reassessment of dealer tiers based on capability, performance, and mandatory qualification criteria to ensure accurate tier classifications. - Collected and reviewed assessment data and supporting evidence from Account Managers and other stakeholders. - Analysed dealer sales and performance data to support evidence-based recommendations for final tier classifications. - Created an interactive Power BI dashboard for sales and performance reporting, utilising KPIs, charts, maps, and dealer-level information for enhanced stakeholder insights. - Transformed complex assessment data into clear and accessible visualisations to support stakeholder understanding and decision-making. - Validated assessment data and investigated missing or inconsistent records to ensure accurate and reliable reporting.

Dealer Signage Project
- Managed a tracking process to identify dealers requiring new or replacement Cummins signage.
- Reviewed dealer records and identified dealers without the required signage.
- Contacted and coordinated with relevant stakeholders to confirm signage requirements and delivery information.
- Monitored project progress, maintained accurate status records and followed up on outstanding actions.
- Supported the coordination of signage orders and deliveries across different European markets.
-Helped resolve delivery, packaging and customs-related issues by communicating with the relevant teams.
- Developed experience in project coordination, progress reporting, stakeholder management and issue resolution.

KRAN Work Experience Partnership
- Contributed to the Cummins partnership with Kent Refugee Action Network (KRAN), supporting the delivery of work-experience opportunities.
- Worked collaboratively with Cummins colleagues and KRAN representatives to support project planning and coordination.
Helped organise project activities and contributed to creating a positive and valuable experience for participants.
- Applied a structured improvement approach to review activities and identify opportunities to strengthen the partnership.
- Demonstrated leadership, teamwork, communication and commitment to community engagement.
- Received a Cummins Business Impact Award in recognition of leadership and contributions to the project.