I am a recent Business Administration graduate with a strong passion for media. Studying in the UK as an international student has shaped me into a well-organised, open-minded, and culturally aware individual. I aim not only to grow and develop professionally but also to experience and understand the business world through real challenges. I adapt quickly and enjoy staying in tune with current developments to provide timely and effective support.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Business development assistant
Macrolarge Facility Management
, United Kingdom
03.2024 - 04.2025
Built and maintained a structured project database using Excel and HubSpot to track proposals, client requirements, and service delivery timelines for commercial and student accommodation cleaning projects.
Acted as a key point of contact between clients and internal teams; translated client needs into actionable task summaries for Project and Account Managers, contributing to smoother execution and higher satisfaction.
Coordinated timelines and assisted in drafting tailored project proposals and service offers, helping the team respond faster and more accurately to client requests.
Designed standardized templates for service proposals, increasing proposal consistency and reducing preparation time by 30%.
Supported senior management in various business-related tasks, including lead tracking, client communications, and operational reporting.
Key Achievements:
Improved client proposal conversion rate by 25% through more personalized proposals and faster follow-up.
Built and maintained strong working relationships with over 20 recurring clients, contributing to long-term contracts and repeat business.
Played a supporting role in securing service agreements with student housing providers by aligning offers with client-specific requirements and timelines.
CAFM System Help Desk Operator at AL MAJAL AL ARABI (MAG Facility Management)CAFM System Help Desk Operator at AL MAJAL AL ARABI (MAG Facility Management)