Summary
Overview
Work history
Skills
Education
Certification
Languages
Timeline
Generic
Dương Anh Đức

Dương Anh Đức

Business Development Intern

Summary

I am a recent Business Administration graduate with a strong passion for media. Studying in the UK as an international student has shaped me into a well-organised, open-minded, and culturally aware individual. I aim not only to grow and develop professionally but also to experience and understand the business world through real challenges. I adapt quickly and enjoy staying in tune with current developments to provide timely and effective support.

Overview

1
1
year of professional experience
1
1
Certification

Work history

Business development assistant

Macrolarge Facility Management
, United Kingdom
03.2024 - 04.2025
  • Built and maintained a structured project database using Excel and HubSpot to track proposals, client requirements, and service delivery timelines for commercial and student accommodation cleaning projects.
  • Acted as a key point of contact between clients and internal teams; translated client needs into actionable task summaries for Project and Account Managers, contributing to smoother execution and higher satisfaction.
  • Coordinated timelines and assisted in drafting tailored project proposals and service offers, helping the team respond faster and more accurately to client requests.
  • Designed standardized templates for service proposals, increasing proposal consistency and reducing preparation time by 30%.
  • Supported senior management in various business-related tasks, including lead tracking, client communications, and operational reporting.

Key Achievements:

  • Improved client proposal conversion rate by 25% through more personalized proposals and faster follow-up.
  • Built and maintained strong working relationships with over 20 recurring clients, contributing to long-term contracts and repeat business.
  • Played a supporting role in securing service agreements with student housing providers by aligning offers with client-specific requirements and timelines.

Skills

  • Time Management
  • Communication and Team Work
  • Resilience and perseverance
  • Microsoft Office
  • Canva
  • Figma

Education

Univeristy of Huddersfield

2022-2025

  • Business Administration
  • Graduate: Merit


Certification

  • Project Management - Google - Coursera (2025)
  • Business Analyst with Excel - Coursera (2024)


Languages

English
Advanced (C1)

Timeline

Business development assistant

Macrolarge Facility Management
03.2024 - 04.2025
Dương Anh Đức Business Development Intern