Daniel Smith
Yate,South Gloucestershire
Summary
Cybersecurity professional with extensive expertise in system analysis techniques and IT infrastructure understanding. Demonstrates proficiency in SIEM tools, firewall administration, and penetration testing, ensuring robust application-level security controls. Adept at analysing security logs and implementing cloud computing security measures to safeguard wireless networks. Committed to advancing technological trend awareness and delivering effective security awareness messaging. Career goal includes enhancing risk analysis capabilities to drive innovative cybersecurity solutions.
Overview
6
6
years of professional experience
4044
4044
years of post-secondary education
1
1
Certification
Work history
Associate System Analyst
Kohler Co.
Quedgeley
2023.09 - 2026.02
- IT Rotational Programme
- Working across multiple IT domains including cloud, infrastructure, networking, end-user computing, ServiceNow, and cyber security within a global enterprise environment.
- Key Contributions
- ServiceNow & IT Operations
- Improved Knowledge Base accuracy, reducing helpdesk resolution times.
- Managed stockrooms, asset workflows, and device lifecycle processes.
- Servers, Storage & Cloud
- Built Azure servers and supported cloud adoption initiatives.
- Upgraded and decommissioned Windows 2008/2012 servers.
- Created GPOs and AD groups to support organisational restructuring.
- Managed O365 patching and removed legacy SYSVOL scripts.
- End User Computing
- Delivered large-scale device refresh projects across multiple sites.
- Implemented SOTI MobiControl Push-to-Talk/Zello.
- Configured shared iOS/iPadOS devices and improved Intune app experience.
- Migrated devices from Telnet to SSH and enhanced RF gun scripts/UX.
- Reconfigured thin clients and renewed WiFi certificates for RF devices.
- Networking
- Configured and troubleshot Cisco switches and wireless infrastructure.
- Installed and upgraded APs, controllers, and network hardware.
- Supported major circuit cutovers and resolved AP power/outage issues.
- Migrated guest WiFi services to Cisco ISE.
- Cyber Security
- Performed vendor risk and privacy assessments.
- Completed KOSV audits, identity clean-ups, and monthly access reviews.
- Assisted with Sectigo certificate migration and CyberArk PAM deployment.
- Improved vulnerability management workflows in collaboration with Cognizant.
- Cleaned high-risk assets and added IP ranges to Rapid7 for improved visibility.
IT Intern — Threat Detection & Response Team
Kohler Co.
Quedgeley
2020.06 - 2021.09
- Supported the enterprise Threat Detection & Response function, contributing to incident handling, email security, and vulnerability management activities.
- Key Contributions
- Developed and maintained Incident Response Playbooks (IRPs) to standardise security workflows.
- Investigated phishing and malicious email activity using Proofpoint, escalating threats and supporting remediation.
- Supported vulnerability management processes, including reviewing scan results and tracking remediation.
- Assisted with alert triage and gained exposure to threat intelligence and detection logic.
- Contributed to security operations tooling and process improvements.
Education
Bachelor of Science - Cyber Security and Digital Forensics
University of Portsmouth
Portsmouth07.2023
BEng (Hons) - Engineering and Technology
University of Portsmouth
Portsmouth05.2020
Information Technology Level 3 - Information Technology
Open Study College
05.2019
Skills
- Cybersecurity principles
- Technological trend awareness
- System analysis techniques
- IT infrastructure understanding
- Security log analysis
- Cloud computing security knowledge
- Security awareness messaging
- SIEM tools proficiency
- Wireless network security
- Application-Level security controls
- Penetration testing experience
- Firewall administration
- Risk analysis
Websites
Certification
- Microsoft Certified: Azure Fundamentals (AZ-900)
- Microsoft Certified: Security, Compliance & Identity Fundamentals (SC-900)
- Microsoft Certified: Azure AI Fundamentals (AI-900)
Timeline
Associate System Analyst
Kohler Co.
2023.09 - 2026.02
IT Intern — Threat Detection & Response Team
Kohler Co.
2020.06 - 2021.09
Bachelor of Science - Cyber Security and Digital Forensics
University of Portsmouth
BEng (Hons) - Engineering and Technology
University of Portsmouth
Information Technology Level 3 - Information Technology
Open Study College