Djibril Baboukari

• Provided remote customer support, assisting users with inquiries and troubleshooting issues.
• Monitored and analyzed social media metrics to improve response efficiency and customer satisfaction.
• Resolved customer concerns promptly, ensuring a Provided remote customer support , resolving inquiries efficiently.
• Monitored social media metrics to improve response time and engagement.
• Managed multi-platform communication , ensuring a strong brand presence.
• Collaborated on customer interaction strategies for seamless service.
• Boosted client base by 5% in two days through targeted promotions.

Created and managed databases in Access, using SQL for data integrity, report generation, and troubleshooting. Worked with users and businesses to understand client requirements, input data, and establish database relationships.

Designed and developed client websites, collaborating with clients to understand requirements. Implemented SEO tools to boost visibility and user engagement. Used agile methodologies for timely delivery and adaptability to changing client needs, ensuring high-quality results.

Designed and developed a game for a client, researching and selecting suitable game engines while mastering basic coding. Collaborated with clients to review designs, troubleshoot issues, and optimize performance, enhancing problem-solving skills throughout development.