DIXIT PATEL
Harrow,UK
Summary
Customer-focused associate with experience in high-volume retail, transport and warehouse environments. Skilled in customer service, complaint resolution, crowd management, and maintaning store operations during peak hours. Proven ability to work under pressure, support team targets, and deliver a positive shopping experience. Reliable, adaptable, and committed to achieving sales and service excellence.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
3
3
Languages
Work history
Warehouse associate
Amazon
London, UK
2026.06 - 2026.07
- Adhered strictly to health and safety rules, fostering a secure working environment.
- Stowed parcels into the correct delivery bags by scanning each parcel and confirming the correct bag location with the Amazon handheld device
- Worked efficiently in a fast-paced warehouse enviroment while meeting productivity and quality targets.
- Worked collaboratively with team members and managers to achive daily operational goals.
Customer service
National rail, GTR
London
2025.05 - 2026.05
- Delivered high-quality customer service in a fast-paced railway environment, assisting passengers per shift.
- Assisted technophobic and elderly passengers with using self-service machines, mobile apps, and e-tickets, ensuring they felt supported and confident. Resolved customer complaints and queries.
- Contributed to a positive station environment through friendly interactions and proactive support.
Shop Assistant
Off Licence
Harrow, City of London
2025.02 - 2025.04
- Organise shop floor to ensure proper stock placement.
- Maintain attractive displays for customer engagement.
- Assist customers at tills with friendly service and casual conversation.
Education
Bachelor of Commerce - Commerce
N M Zala & G N Zala Arts & Commerce College
india 2019.06 - 2021.11
Master of Science - Strategic Business Management
The University of Law
London 2025.02 - 2026.02
Skills
- Communication skills
- Analytical thinking
- Team collaboration
- Rapid learning
- Leadership abilities
- Adaptability
Language Skills
Gujarati
Native
Hindi
Native
English
Upper intermediate
References
References available upon request.
Timeline
Warehouse associate
Amazon
2026.06 - 2026.07
Customer service
National rail, GTR
2025.05 - 2026.05
Master of Science - Strategic Business Management
The University of Law
2025.02 - 2026.02
Shop Assistant
Off Licence
2025.02 - 2025.04
Bachelor of Commerce - Commerce
N M Zala & G N Zala Arts & Commerce College
2019.06 - 2021.11