Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dixit Patel

Harrow,United Kingdom

Summary

Experienced professional with focus on customer service and team leadership. Capable of enhancing customer satisfaction and streamlining processes through strong communication and problem-solving skills. Skilled in team supervision, conflict resolution, and implementing service improvement strategies.

Overview

3
3
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work History

Customer Service Supervisor

Londis Supermarket
London, United Kingdom
12.2021 - Current
  • Maintained high levels of customer satisfaction through effective problem resolution.
  • Controlled team performance by organising daily tasks and responsibilities.
  • Enhanced customer service delivery by providing training to new staff members.
  • Streamlined customer queries for expedited resolutions.

Education

Bachelor of Science - Civil Engineering

Gujarat Technological University
Ahmedabad, India
08.2014 - 06.2018

Master of Science - Transportation Engineering

Gujarat Technological University
Ahmedabad, India
08.2018 - 07.2020

Master of Science - Construction Management

Kingston University
Kingston upon Thames
01.2022 - 05.2023

Skills

  • Advanced Microsoft Excel
  • Customer relations
  • Cash handling
  • Customer service
  • Product knowledge
  • Effective problem solver

Certification

AUTO CAD 2D

REVIT 3D

Timeline

Master of Science - Construction Management

Kingston University
01.2022 - 05.2023

Customer Service Supervisor

Londis Supermarket
12.2021 - Current

Master of Science - Transportation Engineering

Gujarat Technological University
08.2018 - 07.2020

Bachelor of Science - Civil Engineering

Gujarat Technological University
08.2014 - 06.2018

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Dixit Patel