Store manager Excellent merchandise(LONDIS)& POST OFFICE TOTTON
Southampton, UNITED KINGDOM
03.2023 - Current
Negotiated contracts with suppliers for cost-effective procurement of merchandise.
Coordinated holiday promotions successfully whilst managing regular duties simultaneously.
Implemented promotional displays to increase product visibility and sales.
Monitored inventory levels consistently to avoid stock shortages or overages.
Implemented promotional strategies to boost sales during slow periods.
Conducted performance reviews, leading to improved staff productivity.
Led staff training programmes, fostering increased product knowledge amongst employees.
Streamlined store operations for increased efficiency with detailed planning and organisation.
Monitored competitor activities, adapting pricing strategies accordingly.
Managed employee schedules to ensure optimal staffing during peak times.
Executed visual merchandising standards, enhancing in-store experience for customers.
Coordinated with suppliers for timely delivery of goods and ensuring steady stock supply.
Improved customer satisfaction by implementing effective merchandise display techniques.
Developed seasonal sales plans using market trends analysis.
Managed vendor relations which resulted in consistent inventory supply.
Organised special events within the store; boosted footfall during off-peak hours.
Ensured adherence to health and safety regulations, maintaining a safe shopping environment for customers.
Collaborated with regional managers on new product launches, resulting in seamless store integration of new items.
Achieved high levels of stock control with regular inventory checks.
Handled recruitment processes; hired high-performing retail staff.
Compared supplier risks to make balanced, strategic purchasing choices.
Supervised day-to-day store activities for retail location, managing FIVE store staff members.
Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Supported team by demonstrating respect and willingness to help.
Worked flexible hours, covering nights, weekends and bank holidays.
Consistently arrived at work on time and ready to start immediately.
Offered friendly, efficient customer service and handled challenging situations with ease.
Cleaned work areas and equipment to maintain faultless hygiene standards.
Increased customer satisfaction by resolving issues.
Improved efficiency and productivity by acquiring new skills.
Completed duties to deliver on targets with accuracy and efficiency.
Displayed energy and enthusiasm in fast-paced environment.
Completed customer orders with speed and accuracy.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Used Microsoft Word and other software tools to create documents and clear communications.
Applied positive customer service approach to increase satisfaction levels.
Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Delivered exceptional customer service by proactively listening to concerns and answering questions.
Oversaw daily operations to achieve high productivity levels.
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