Divya Sri Kamtam

• Worked as a Sales specialist representing luxury fragrance and fashion brands within World Duty Free at Heathrow Airport, London. Delivered premium customer service while driving sales across high-end designer brands and boutique environments.
• Delivered exceptional luxury retail service while working in the Bottega Veneta boutique, warmly greeting customers, understanding their individual requirements, and providing personalized product recommendations to create an outstanding shopping experience.
• Upheld high standards of visual merchandising and boutique presentation, ensuring alignment with luxury brand guidelines to enhance customer experience.
• Supported the concierge services team by managing customer collections and assisting with pre-ordered items and product queries.
• Represented prestigious designer fragrance brands, including working within the Jo Malone London and Tomford boutiques , as well as supporting premium retail environments associated with Harrods, delivering an immersive and personalized luxury shopping experience for customers.
• Delivered detailed product consultations by sharing comprehensive brand heritage, fragrance notes, ingredients, and usage guidance with live demonstration including fragrance layering techniques to create personalized experiences and help customers make informed purchasing decisions.
• Provided attentive and professional service to international travellers, creating personalized and memorable luxury shopping experiences.
• Worked collaboratively with team members to sustain exceptional service levels during peak travel periods, enhancing customer satisfaction.

• Worked as a Sales Consultant at World Duty Free at Heathrow Airport, actively supporting promotional campaigns for luxury fragrance brands and engaging customers to drive product awareness and sales.
• Served as the first point of contact for customer enquiries, resolving queries efficiently while delivering a high standard of customer service.
• Consistently maximized sales performance through effective cross-selling, upselling, and recommending complementary products.
• Managed till operations to ensure accurate, smooth transactions in fast-paced travel retail environment.

• Conducted comprehensive research and analysis on corporate actions and financial transactions, including Mergers & Acquisitions (M&A), Initial Public Offerings (IPO), Private Placements, Private Equity investments, Venture Capital financing, and partnership deals.
• Tracked and analysed transaction-related information involving companies, private equity and venture capital firms, investment banks, financial advisors, and debt providers participating in the deals.
• Calculated and reported Enterprise Value (EV) for publicly listed companies using financial data extracted from company financial reports, stock exchange filings, and regulatory disclosures.
• Developed and maintained detailed company profiles, including business descriptions, industry classifications, key executives, and other relevant corporate information.
• Contributed to industry research reports across multiple sectors including retail, insurance, technology, mining, and other industries.
• Maintained and updated databases within the Data Management System (DMS), ensuring high data accuracy, quality control, and timely publication of research outputs.
• Performed extensive secondary research, utilising sources such as regulatory filings, financial reports, and news platforms including Bloomberg, Reuters, Yahoo Finance, and BioSpace, as well as stock exchange announcements and regulatory databases.

FinTech Research Project

• Identified and analysed companies providing financial services through technology solutions, supporting the classification and tracking of FinTech sector transactions and publishing related deal information.

Database De-duplication (De-Duping) Project

• Conducted systematic reviews to identify and remove duplicate deal entries in the database.
• Enhanced database accuracy by adding additional classification fields such as location taxonomy, disruptive industry classification tagging, and other metadata to ensure unique and properly categorized deal records.