Divyang Patel
Whyteleafe,Surrey
Summary
An Infrastructure Engineer specialising in Windows and Microsoft environments, I do shi
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Education/Training
- MCSA Windows Server 2012
- Azure Fundamentals
- ITIL V4 Foundation
Senior Infrastructure Engineer
08.2021 - Current
- Successfully administered a large-scale server environment comprising 500+ physical and virtual machines
- Oversaw a highly available Hyper-V cluster and SAN storage
- Led the configuration and deployment of new server hardware and virtual machines across various sites and data centres
- Consolidated physical infrastructure across multiple sites, resulting in reduced overhead and enhanced resource utilization
- Successfully integrated two new sites into our infrastructure, overcoming the challenge of limited documentation by analysing existing configurations and implementing necessary changes
- Maintaining a repository for infrastructure documentation scripts using IT Glue
- Successfully managed infrastructure in a hybrid environment, overseeing both physical and cloud servers in Windows/Linux environments on premise and Azure
- Demonstrated strong expertise in managing Azure resources, such as configuring SSO, deploying SAAS applications, managing MFA and conditional access polices, and efficiently managing VMs to reduce overall billing
- Implementation of Packer, Ansible and Terraform to automate deployments of virtual machines
- Office 365 administration including OneDrive, SharePoint Online, Teams, Defender and Exchange
- Handled the deployment and management of endpoints using SCCM and Intune, including application packaging and deployment
- Configuration and management of Intune and Autopilot
- Migration of device management from SCCM to Intune including app deployments, patching, compliance etc
- Upgrading of Veeam Backup Infrastructure across Dual Data Centres as well as a thorough review of the existing setup and identified areas for improvement, resulting in strategic enhancements to the overall backup system, ensuring data integrity and resilience
- Overhauled disaster recovery procedures, establishing a robust object storage system for off-site backups and implementing a hardened Linux-based repository for immutable storage
- Undertook additional cybersecurity responsibilities to monitor and remediate vulnerabilities on endpoints, servers, and identities
- Monitoring of network and infrastructure across 20 sites and two data centres using Meraki and PRTG
- Served as the final point of escalation for 2nd and 3rd Line teams, providing expert guidance and problem resolution
- Automating various tasks through PowerShell.
Infrastructure Support Engineer
Metapraxis
10.2019 - 08.2021
- Management and maintenance of virtual machines, physical hosts, storage devices, network switches, routers, and firewalls
- Windows and Linux server administration
- Maintaining backups using Veeam as well as setting up offsite backups in a private cloud
- Automated the process for laptop and server builds using MDT, PowerShell and WDS
- Implementation of Zabbix to proactively monitor all critical systems 24/7
- Migration of internal infrastructure to Azure
- Proficiently administered multiple Azure environments for clients who purchased the product, encompassing VNET setup, permissions management, and backup & monitoring configuration
- Automated the deployment of virtual machines into Azure using Terraform and Ansible for clients
- Setup and configuration of SAAS applications on Microsoft Azure
- Deploying MFA including set up of conditional access policies
- Migration of TF2012 to Azure DevOps
- Working with the Lead Infrastructure Architect in the migration of Lotus Notes to Office 365
- Managing & Maintaining Active Directory, Entra ID, DNS & DHCP, Group policy and WSUS in a hybrid cloud environment as well as the M365 suite
- Building, migrating, and managing device management through Intune
- Being a member of the security team and working on security projects into to achieve Cyber Essentials, SOC1 & SOC2 certification
- Application support for internal products using IIS and SQL
- Administration of hosted Jira, including user management, configuration, and patching/upgrades
- Maintaining CI/CD Pipelines on TFS 2012
- Single point of contact for all day-to-day support, infrastructure, and networking issues
- Deployed a company ITSM tool to manage incoming incidents, requests, and changes for both internal and external client support.
Infrastructure Services Engineer
YOOX NET-A-PORTER GROUP
11.2018 - 09.2019
IT Support Engineer
Virgin Active UK
11.2016 - 11.2018
Senior Service Desk Analyst
Cyntergy Services LTD
09.2015 - 11.2016
Education
Bachelor of Science - Forensic Science
University of Kent
Canterbury 09.2011 - 07.2015
Skills
Technical Skillsundefined
Timeline
Senior Infrastructure Engineer
08.2021 - Current
Infrastructure Support Engineer
Metapraxis
10.2019 - 08.2021
Infrastructure Services Engineer
YOOX NET-A-PORTER GROUP
11.2018 - 09.2019
IT Support Engineer
Virgin Active UK
11.2016 - 11.2018
Senior Service Desk Analyst
Cyntergy Services LTD
09.2015 - 11.2016
Bachelor of Science - Forensic Science
University of Kent
09.2011 - 07.2015
Education/Training
Similar Profiles
Alexandre DarneAlexandre Darne
Baby Sitter at NABaby Sitter at NA
Marvella MirandaMarvella Miranda
Ultrasound Student at NAUltrasound Student at NA
Isabella PantaleoIsabella Pantaleo
Hair Salon Assistant at NAHair Salon Assistant at NA
Rigoberto CansecoRigoberto Canseco
Babysitter at NABabysitter at NA
Owen BromigeOwen Bromige
General worker at Godstone FarmGeneral worker at Godstone Farm