Divya Jena
Delhi
Summary
MSc graduate in Public Relations and Strategic Communication with hands-on experience in media relations, influencer management, and event coordination. Adept at crafting clear, persuasive messaging across platforms and managing brand reputation. Skilled in handling high-pressure communications, both strategic and interpersonal, and actively seeking roles in Public Relations, Communications, or Content Strategy.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Client Relations Coordinator
Diligenta & M&G
Stirling
03.2025 - Current
- Delivered clear, compassionate support on life assurance and investments, enhancing customer understanding and satisfaction.
- Represented the brand during sensitive customer interactions, fostering trust and ensuring a seamless experience at each touchpoint.
PR Intern
Vedic Wellness University
Delhi
04.2023 - 06.2023
- Collaborated with artists, wellness experts, and influencers to organise impactful events and workshops that engaged diverse audiences.
- Fostered academic partnerships with schools and colleges to enhance university visibility and facilitate student connections with industry professionals.
PR Assistant
Blur Cosmetics
Noida
12.2022 - 02.2023
- Researched and managed influencer partnerships, developed targeted content strategies, and coordinated social media campaigns to enhance brand engagement.
- Assisted with planning and executing event logistics and promoting brand visibility at the Lil Flea market.
Event Coordinator
Munchkin Entertainment
Delhi
07.2022 - 11.2022
- Directed event planning, facilitated concept creation, budgeting, pitching, and on-site execution to achieve seamless delivery.
- Managed on-site event operations, overseeing staff and resolving issues promptly, to maintain high service standards.
Education
MSc - PR and Strategic Communications
University of Stirling
01-2024
BA - Journalism and Mass Communication
IP University
India01-2022
Skills
- Content Creation
- Camera operation
- Event Management
- IBM SPSS
- Microsoft Office
- Adobe Tools
Certification
- Graphic Design Course
- IELTS
Volunteering
- Retail Assistant Volunteer, British Heart Foundation, Glasgow, Scotland, UK, Assisted customers, operated the till, and maintained a welcoming retail environment.
- Unit Helper Volunteer, Girlguiding, Glasgow, Scotland, UK, Supported youth activities that foster creativity, confidence, and team spirit.
Timeline
Client Relations Coordinator
Diligenta & M&G
03.2025 - Current
PR Intern
Vedic Wellness University
04.2023 - 06.2023
PR Assistant
Blur Cosmetics
12.2022 - 02.2023
Event Coordinator
Munchkin Entertainment
07.2022 - 11.2022
MSc - PR and Strategic Communications
University of Stirling
BA - Journalism and Mass Communication
IP University