Divya Kesavan
SAP Basis Consultant
South Croydon
Summary
Professional Summary:
7 years of experience as SAP basis consultant and familiar with many SAP products, components and expertise in lifecycle management and support activities. 1+ year of Experience in Hana DB support Maintenance. Good analytical and communication skills to compile and explain SAP insight.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Senior SAP BASIS consultant and SAP HANA administrator
02.2020 - 08.2021
- End to end project management - Planning project activities with dependency analysis, risk management and impact analysis and executing the project plan as per the agreed timelines
- Performing SAP upgradation, implementation projects
- Working on SAP high-availability scenarios with Windows OS clusters, conducting cluster failover tests to ensure availability
- Enabling disaster recovery setups for various databases and performing DR drill
- Enabled SAP HANA system replication – multi-tier and multi-target and performed DR drills
- Regular interaction with customers on support improvement plans and issues
- Preparation, review of MIR & RCA for major issue and leading discussions with customer
- Technical suggestions for L2, L1 team members for any critical or unresolved issues
- Performance fine tuning of the system, working on performance issues of productive systems and fixing the problem
- Review and implementation of EWA and CQC report recommendations
- Configuration of solution manager system for – application operations, EWA
- CR content update, Data supplier issues in Solman
- Trouble shooting EWA report generation
- Plan of Action review for all changes, change board meeting and execution in the system
- All support activities of SAP BASIS and SAP HANA – SAP security, STMS, SAP component update, kernel update, system refresh, system copy, client copy, SAP DB parameter changes, SAP Note, SAP jobs, SAP updates, SAP locks, load balancing, parallel generator, backup and recovery, SAP system startup issues, performance fine tuning
- SAP HANA – daily support activities, restarts, parameter changes, license administration, multitier and multitarget replication modes, operation /replication mode modification
- EWA configuration for ABAP and JAVA system
- I hereby declare that all provided details are valid as per my knowledge
- Divya K
SAP BASIS Consultant and SAP HANA Administrator
Wipro Limited
04.2014 - 08.2021
- Client: 24/7 Shared support with customer industries includes - BFSI, Retail, Manufacturing, Power Sector, Consumer goods & Utilities, and Pharmaceutical.
- Managed system performance and user profiles.
- Performed root cause analysis on technical issues and developed effective resolutions.
- Operated within several environments such as IBM AIX, Linux Affinity and others.
- Applied necessary support packs to SAP and Oracle products, maintaining up-to-date and secure software installations.
- Installed kernel upgrades per technical documentation guidelines, adhering to SAP's best practices.
- Reviewed technical specifications of deliverables and recommended improvements.
Medior SAP BASIS consultant
SAP
09.2016 - 01.2020
- Worked on the incidents logged on, systems
- System refresh on SAP HANA, oracle and MS SQL
- SAP certificate management using STRUST
- SAP kernel upgrades in various platforms and databases
- Support pack / add-on updates using SPAM/Saint/SUM for ABAP and JAVA stacks
- SAP client copy – local, remote and export-import and client administration
- Reconfiguring SAP buffer and SAP parameters based on recommendations
- Configuring/re-configuring STMS, checking and resolving issue related to transport management, porting transport requests to the systems in the transport route
- SAP note administration – implementing, de-implementing
- Logon load balancing group and parallel generators configuration
- Operational modes configurations/administration
- SAP gateway, ICM, message server administration
- Setting job server group based on requirement
- Configuring printers in SAP, Spool Administration and daily support to the end users for printing problem
- Removing ABAP dumps in high count/ critical dumps by resolving issues in the system
- Configuring automated housekeeping jobs for filesystem/drive housekeeping hence reducing the manual efforts and risk
- Database and log backups on different databases
- TMS configuration
- Managed system software product details update via SLD data supplier
- Single sign on troubleshoots
- Client administration like client creation, deletion and doing local and remote client copy using SCC4, SCCL and SCC9
- DVM section activation from solman to managed system
- MS SQL - Cluster failover activities done in Windows platform and SQL server, Restoring database, Log shipping configuration, Shrinking, Data and log file size increasing, creating the job in MS SQL
- Configuring alerts and enables monitoring
- Support customer audit requirements collecting data and reconfiguring the system based on audit requirements
- Vendor coordination for escalated issues.
Junior SAP BASIS consultant
SAP
04.2014 - 08.2016
- Security –, User creation, deletion, modification, role creation, deletion, modification, authorization objects and transaction addition, deletion
- System monitoring and rectifying/escalating issues populated on system logs, ABAP dumps, system buffers, database locks, system resources, work process crunch, memory parameters, filesystem utilization, database datafiles/tablespace logfile utilization
- Analyzing of missing authorizations and assigning Roles to users
- Trouble shooting user authorizations issues using SU53 & ST12 – trace
- Download and applying SAP Notes, Applying Support packs as per EWA Recommendations
- Created system messages when downtime is scheduled
- Transport movement in the landscape
- SAP Job scheduling
- SAP backup management
- Creating RFC destinations
- Checking populating reports in SUIM
- Sharing daily/weekly/monthly report.
Education
Bachelor Of Computer Applications - Computer Engineering Technology
Jamal Mohammed College
Trichirappalli 08.2008 - 03.2011
Skills
SAP implementation
SAP systems
SAP troubleshooting
Experience with SAP technologies
SAP ERP
SAP EHS Management
SAP and ERP system knowledge
Accomplishments
- Some of the key achievements include
Timeline
Senior SAP BASIS consultant and SAP HANA administrator
02.2020 - 08.2021
Medior SAP BASIS consultant
SAP
09.2016 - 01.2020
SAP BASIS Consultant and SAP HANA Administrator
Wipro Limited
04.2014 - 08.2021
Junior SAP BASIS consultant
SAP
04.2014 - 08.2016
Bachelor Of Computer Applications - Computer Engineering Technology
Jamal Mohammed College
08.2008 - 03.2011