Divya Bhandari
Nelson
Summary
A highly motivated and adaptable individual with a passion to achieve goals, seeking the opportunity to exceed expectations. Having obtained an Integrated Masters degree in Vision Science, I have acquired a strong skill set to aid personal success in previous roles. Proficiency in Excel, Outlook and other software tools allows me to achieve these goals efficiently.
With a proven track record of successful data analysis from my Masters research, I am eager to contribute to a well-versed team to help grow personally and as a team. I am a keen and continuous learner, helping me to ensure my work is always completed to the best possible standard.
Overview
3
3
years of professional experience
Work History
Warehouse Administrator
Electrolux
09.2023 - 12.2023
- Completed whilst on Working Holiday Visa in Australia
- Customer phone calls to retrieve outstanding product returns liaising with repair agents and freight drivers to organise collection of these products
- Managing and maintaining Excel spreadsheet highlighting outstanding stock and prioritising older outstanding items
- Working in Electrolux's JDE system to investigate stock movements
- Checking and processing inhouse contracted driver's pays daily
- Invoice processing for payment
Retail Team Member
Bensons Trading
04.2023 - 05.2023
- Completed whilst on Working Holiday Visa in Australia
- Contracted temporary work for annual Sydney Royal Easter Show
- Worked flexible hours including night, weekend and holiday shifts
- Quickly trained to sell showbags within short notice in a busy environment
- Restocked concession stands with showbags, confectionery and sports merchandise
- Worked closely with the shift manager to solve problems and handle customer issues
- Used POS system to enter orders, process payments and issue receipts
- Upsold additional products and services to customers, increasing revenue
Student Optometrist
Aarons Optometrists
01.2022 - 06.2022
- Six month contracted placement to give care to over 400 patients
- Assisted customers with prompt and polite support in-person and via telephone
- Sold from a wide range of spectacle frames and sunglasses to patients, attending to their specific needs
- Helped customers locate products and checked store system for merchandise
- Promoted conversion of casual shoppers to customers through product knowledge to meet customer needs
- Collected patient data for Postgraduate research project
Student Optometrist
BBR Optometry
06.2021 - 12.2021
- Contracted six month placement under supervision of qualified optometrists to provide care for over 500 patients
- Worked within a dynamic team of well-experienced individuals
- Became familiar with detailed design specifications of company products to give customers best possible recommendations
- Inputted credit and debit card payments in POS system to complete purchases
- Worked in admin roles within the company, enabling the management of a high volume of incoming calls and resolving customer issues in a professional and efficient manner
- Encouraged to multi-task and prioritise tasks to achieve goals
- Fielded customer complaints and facilitated negotiations in order to resolve customer issues and reach mutual conclusions
- Collected patient data for Postgraduate research project
Education
Level 2 Certificate in Business Administration
NCFE
Remote01.2023
Master of Science - Vision Sciences
The University of Manchester
Manchester06.2022
3 A Levels
Burnley College
Burnley06.2018
11 GCSEs
Ss John Fisher & Thomas More R.C. High School
Colne06.2016
Skills
Excel
Organisation
Dependability
Communication
Hobbies
- Watersports
- Hiking
- Travelling
Languages
English, Nepali
Native language
Timeline
Warehouse Administrator
Electrolux
09.2023 - 12.2023
Retail Team Member
Bensons Trading
04.2023 - 05.2023
Student Optometrist
Aarons Optometrists
01.2022 - 06.2022
Student Optometrist
BBR Optometry
06.2021 - 12.2021
Level 2 Certificate in Business Administration
NCFE
Master of Science - Vision Sciences
The University of Manchester
3 A Levels
Burnley College
11 GCSEs
Ss John Fisher & Thomas More R.C. High School
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