Dipshikha Sarkar
Coventry
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
Work History
Multilingual Teaching Assistant
Coventry City Council (EMAS)
Coventry
09.2024 - Current
- Support students with English as an additional language (EAL) by facilitating communication and understanding in the classroom.
- Assist teachers in lesson planning, adapting materials for multilingual learners, and providing one-on-one or small group support.
- Promote an inclusive learning environment by bridging language barriers and encouraging student engagement.
- Translate and interpret for parents and students during meetings and school events.
Service Colleague
Asda Living
Coventry
09.2024 - Current
- Provide excellent customer service, assisting shoppers with inquiries and purchases.
- Ensure shelves are well-stocked and displays are organized to enhance the shopping experience.
- Support store operations, including handling transactions and maintaining cleanliness.
- Assist with promotional campaigns and seasonal product setups.
Retail sales associate
DealsKart.com, India
Siliguri, India
12.2022 - 08.2023
- Deliver exceptional customer service, consistently meeting and surpassing sales targets.
- Utilized inventory management software to track stock levels, generate reports and forecast future inventory needs.
- Leverage in-depth knowledge of the latest eyewear trends to assist customers in selecting the ideal glasses or contact lenses.
Sales assistant
Himalayan Optical Center, India
Siliguri, India
02.2022 - 11.2022
- Managed clinical operations, guaranteeing the highest standards of patient care.
- Conducted regular inventory audits using MS Excel to compare physical stock with system records, identifying and resolving discrepancies.
- Trained new staff members and implemented new clinical protocols to enhance operational efficiency.
- Efficiently maintained patient records and scheduled appointments.
Retail assistant
Axis Vision Care Division, India
Siliguri, India
01.2021 - 01.2022
- Provided outstanding customer service and assisted in sales operations, significantly improving patient satisfaction, and helping customers find suitable vision solutions.
- Managed inventory, ensuring product availability and organization, while supporting inventory management and product display initiatives.
- Acquired experience in data management and analysis, enhancing operational efficiency and developing strong retail skills through customer assistance and sales transactions.
Education
Bachelor of Arts - Arts
North Bengal University, India
Jalpaiguri, India 03.2015 - 02.2018
Higher Secondary (12th) - Arts
WBCHSE, India
Banarhat, India 04.2001 - 02.2013
Secondary (10th) -
WBBSE, India
Banarhat, indiaSkills
- Calm under pressure
- Problem-solving
- Communication skills
- Product display setup
- Promotions and discounts execution
- Customised sales techniques
- Retail software use
- Handling difficult customers
Languages
English
Fluent
Hindi
Fluent
Bengali
Native
Nepali
Advanced (C1)
Timeline
Multilingual Teaching Assistant
Coventry City Council (EMAS)
09.2024 - Current
Service Colleague
Asda Living
09.2024 - Current
Retail sales associate
DealsKart.com, India
12.2022 - 08.2023
Sales assistant
Himalayan Optical Center, India
02.2022 - 11.2022
Retail assistant
Axis Vision Care Division, India
01.2021 - 01.2022
Bachelor of Arts - Arts
North Bengal University, India
03.2015 - 02.2018
Higher Secondary (12th) - Arts
WBCHSE, India
04.2001 - 02.2013
Secondary (10th) -
WBBSE, India
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