DIPIKA HALAI
London,United Kingdom
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Organised Team Leader with two years of experience. Builds positive rapport, inspires trust and guides teams to achieve organisational goals. Strong facilitator, trainer and mentor.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work history
Team leader
Kingsbury Fruit & Veg Ltd
London, City of London
2022.12 - Current
- Streamlined workflow for a more efficient process.
- Reduced staff turnover with an effective motivation strategy.
- Fostered a high-performing environment to drive productivity and quality.
- Improved customer satisfaction through close collaboration with the team.
- Encouraged open communication, fostering a positive work culture.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Implemented new working methods which improved overall efficiency of the team operations.
- Supported team to overcome new challenges by forecasting knowledge and skills gaps.
- Trained staff to resolve complaints appropriately to maintain customer satisfaction.
- Created digital file classification system for company-wide use.
- Represented organisations at seminars, conferences and business events.
Assistant professor
SSGI
Bhuj, India
2021.04 - 2022.06
- Developed innovative curriculum for enhanced student engagement.
- Provided mentorship to junior faculty members, enhancing university community spirit.
- Led seminars and workshops on contemporary topics in field of expertise.
- Engaged in professional development activities, bolstering teaching skills.
- Conducted regular assessments to gauge student progress periodically.
- Built confidence levels among students through empowerment practices.
Education
Master of Business Administration - Account and Finance
University of West London
Ealing 2023.02 - 2024.06
Bachelor of Arts - Maths, Accounts and Finance
M.D. College of Education
India 2018.06 - 2020.04
Master of Commerce - Maths, Account and Finance
KSKVU
India 2016.06 - 2018.04
Bachelor of Commerce - Maths, Account And Finance
KSKVU
India 2013.06 - 2016.04
A-Levels - Commerce and Maths
GSHSEB
India 2012.06 - 2013.04
Skills
- Staff management
- Conflict resolution
- Delegation mastery
- Effective communication
- Budgeting proficiency
- Project coordination
- Decision making
- Time management
- Workflow optimisation
- Team building expertise
- Customer relationship management
- Sales target achievement
- Training and Development
- KPI tracking
- Microsoft Excel
- Efficient multitasking
Affiliations
- Teaching
- Reading
- Cooking
Languages
English
Fluent
Hindi
Fluent
Gujarati
Native
References
References available upon request.
Timeline
Master of Business Administration - Account and Finance
University of West London
2023.02 - 2024.06
Team leader
Kingsbury Fruit & Veg Ltd
2022.12 - Current
Assistant professor
SSGI
2021.04 - 2022.06
Bachelor of Arts - Maths, Accounts and Finance
M.D. College of Education
2018.06 - 2020.04
Master of Commerce - Maths, Account and Finance
KSKVU
2016.06 - 2018.04
Bachelor of Commerce - Maths, Account And Finance
KSKVU
2013.06 - 2016.04
A-Levels - Commerce and Maths
GSHSEB
2012.06 - 2013.04