DIPESH NEPAL
London,United kingdom
Summary
Detail-oriented professional with expertise in order processing, stock management, and goods receiving. Skilled in maintaining store cleanliness, responding to customer queries with patience, and ensuring efficient navigation through an in-depth awareness of store layout. Adept at streamlining operations to enhance customer satisfaction and support organisational goals.
Overview
4
4
years of professional experience
Work History
Grocery assistant
Big Mart
Kathmandu, Lazimpat, Nepal
04.2023 - 12.2024
- Responded to customer enquiries, provided accurate information.
- Helped colleagues with heavy lifting tasks, promoted team spirit and cooperation within workplace.
- Identified expired goods, ensured safe food handling practices were upheld.
- Ensured product freshness, rotated stock regularly.
Sales assistant
Bhat-Bhateni Super Store
Kathmandu, Koteshwor, Nepal
03.2021 - 01.2023
- Improved customer service by efficiently handling queries and complaints.
- Managed till operations smoothly, reducing waiting time for customers.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Utilised excellent communication skills to provide detailed product information.
Education
Certificate of Higher Education - Management
The times international college
Kathmandu, Nepal 04.2019 - 03.2021
Bachelor - Business Management and leadership
Coventry University
London, United Kingdom 01.2025 -
Skills
- Order processing expertise
- Store cleaning procedures
- Customer queries response
- Awareness of store layout
- Goods receiving
- Stock management
- Patience with customers
Languages
English
Proficient (C2)
Hindi
Advanced
Nepali
Native
Timeline
Bachelor - Business Management and leadership
Coventry University
01.2025 -
Grocery assistant
Big Mart
04.2023 - 12.2024
Sales assistant
Bhat-Bhateni Super Store
03.2021 - 01.2023
Certificate of Higher Education - Management
The times international college
04.2019 - 03.2021
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