Summary
Overview
Work history
Education
Skills
Cover Letter
Certification
Additional Information
Additional information
Affiliations
Timeline
Generic

Dipendra Kumar Sah

Cheltenham,United Kingdom

Summary

Professional with expertise in person-centred care and emotional support, providing comprehensive daily living assistance. Strong knowledge of medication safety, infection control, and accurate documentation enhances patient care. Proven ability in time management and team collaboration, ensuring optimal patient outcomes. Committed to improving patient well-being through meticulous support and high-quality service.

Overview

8
8
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work history

Customer Care Assistant

Mc Donald’s
Tewkesbury, GLS
03.2025 - Current
  • Ensured accurate order processing for timely delivery.
  • Delivered exceptional service despite challenging customer situations.
  • Improved customer satisfaction by efficiently resolving queries and complaints.
  • Developed strong relationships with customers for increased loyalty.
  • Contributed to sales targets by upselling products when appropriate.
  • Assisted customers in making informed decisions by providing relevant product information.
  • Offered prompt solutions to maintain customer satisfaction.

Healthcare/Pharmacy Experience (Academic & Practical Exposure)

Nobel College & Associated Healthcare Settings
Kathmandu, Nepal
01.2018 - 01.2023
  • Supported patient interaction activities, counselling practice, and health education tasks.
  • Consistently arrived at work on time and ready to start immediately.
  • Carried out day-to-day duties accurately and efficiently.
  • Built communication and interpersonal skills essential for supporting vulnerable individuals.
  • Developed understanding of clinical hygiene, medication safety, and infection control.
  • Followed structured protocols and maintained detailed documentation and reports.
  • Gained awareness of safeguarding and risk-assessment principles.

Education

MBA - Healthcare Leadership & Management

University of Gloucestershire
United Kingdom
01.2025 - 11.2025

Bachelor of Pharmaceutical Sciences - Pharmaceutical Science

Nobel College, Pokhara University
Kathmandu, Nepal
09/2018 - 08/2023

Skills

  • Person-centred care and emotional support
  • Daily living assistance
  • Compassionate communication
  • Medication safety knowledge
  • Infection control awareness
  • Accurate documentation
  • Time management skills
  • Team collaboration and independence

Cover Letter

  • Dear Hiring Manager
  • I am writing to express my interest in the Support Worker (Twilight Shift) position at Broomfield Care. With a strong healthcare foundation, compassionate nature, and dedication to person-centred support, I believe I would be a valuable addition to your team.
  • My academic background in pharmaceutical sciences and current MBA studies in Healthcare Leadership have equipped me with solid clinical understanding, communication skills, and the ability to support individuals safely and respectfully. I am confident in assisting service users with daily living tasks, promoting independence, ensuring dignity, and supporting them both at home and in the community.
  • Broomfield Care’s reputation for delivering exceptional, personalised care resonates strongly with my values. I am flexible, eager to learn, and fully available for the 4pm–8pm twilight shifts. I would welcome the opportunity to contribute to your mission of helping individuals live fulfilling, meaningful lives.
  • Thank you for considering my application. I look forward to the possibility of discussing how I can support your team.
  • Sincerely
  • Dipendra Kumar Sah

Certification

Registered Pharmacy Council of Nepal Certification

Additional Information

Languages: English, Hindi, Nepalese

Additional information

  • Right to Work: UK Student Visa (Part-time permitted)
  • Availability: Flexible Monday–Sunday, including twilight shifts (4pm–8pm)
  • Willing to undertake full induction and training

Affiliations

  • Social Work
  • Reading Books
  • Exploring new places

Timeline

Customer Care Assistant

Mc Donald’s
03.2025 - Current

MBA - Healthcare Leadership & Management

University of Gloucestershire
01.2025 - 11.2025

Healthcare/Pharmacy Experience (Academic & Practical Exposure)

Nobel College & Associated Healthcare Settings
01.2018 - 01.2023

Bachelor of Pharmaceutical Sciences - Pharmaceutical Science

Nobel College, Pokhara University
09/2018 - 08/2023
Dipendra Kumar Sah