Dionne Neil
Croydon
Summary
Resourceful professional with diverse experience in customer service, logistics, digital printing, and the culinary industry. Skilled in delivering exceptional service, thriving in fast-paced environments, and collaborating with teams to meet objectives. Known for strong communication, problem-solving, and quick adaptability. Seeking a challenging opportunity to leverage a broad skill set and contribute to a progressive organisation.
Overview
9
9
years of professional experience
Work history
Chef
South Norwood Community Kitchen
London
05.2024 - Current
- Designed innovative menu items, incorporating seasonal ingredients for optimal freshness and flavour.
- Transformed under-utilised ingredients into innovative menu items, maximising resource efficiency.
- Developed balanced meal plans for 250 people, accommodating various dietary restrictions.
- Collaborated closely with suppliers, secured fresh ingredients daily.
- Coordinated prep work and streamlined cooking process, enhancing workflow in the kitchen.
- Supervised kitchen staff helping to keep the kitchen running smoothly.
- Enforced health and safety standards for food storage, preparation and handling.
Career Break
Health & Recovery
-
05.2022 - 05.2024
- Promoted personal health and well-being to maintain work readiness.
Customer sales assistant
Tesco
London
05.2021 - 05.2022
- Resolved customer complaints promptly, enhancing satisfaction levels.
- Resolved queries swiftly, contributing to positive customer experience.
- Organised and displayed marketing materials to highlight new products and discounts.
- Onboarded new staff members, contributing to a supportive team environment.
- Conducted stock takes to ensure precise inventory records.
- Performed routine maintenance tasks around the stockroom area.
Support worker
The Pheonix Hub
London
05.2019 - 05.2021
- Supported daily living skills training which increased client self-sufficiency.
- Encouraged social integration by facilitating community involvement opportunities.
- Actively listened to client concerns thus creating a comforting environment.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
Digital print operator
CPI Colour
London
05.2017 - 05.2019
- Optimised operations by maintaining and operating digital print machines, ensuring smooth workflow.
- Monitored quality of finished products, identifying and rectifying defects to ensure high standards.
- Oversaw end product of limited edition prints, guaranteeing quality and authenticity for collectors.
- Delivered final project fit to brief, regularly exceeding expectations.
- Coordinated with suppliers to secure timely delivery of production materials, minimising delays.
- Adeptly handled client inquiries about product specifications and turnaround times, facilitating better customer relationships.
Education
NVQ Level 2 - Business Studies
Croydon College
NVQ Level 1 - Business Studies
John Ruskin 6th Form
GCSEs - Maths, English, Science, Movement Studies & RE
Tamworth Manor High School
Skills
- Cooking
- Food safety
- Food Hygiene
- Meal preparation
- Stock management
- Record keeping
- Customer Service
- Safeguarding
- Support for vulnerable clients
- Mental health assistance
- Relationship building
- Talent development
Timeline
Chef
South Norwood Community Kitchen
05.2024 - Current
Career Break
Health & Recovery
05.2022 - 05.2024
Customer sales assistant
Tesco
05.2021 - 05.2022
Support worker
The Pheonix Hub
05.2019 - 05.2021
Digital print operator
CPI Colour
05.2017 - 05.2019
NVQ Level 2 - Business Studies
Croydon College
NVQ Level 1 - Business Studies
John Ruskin 6th Form
GCSEs - Maths, English, Science, Movement Studies & RE
Tamworth Manor High School