DIONISIO DA SILVA MARQUES

Picked and packed customer orders with attention to managing liquids and delicate materials, ensuring safe handling and delivery.

• Carefully controlled machine settings, including speed and production output.
• Operated heavy machinery with precision and safety, adhering to all health and safety guidelines.
• Operated machinery with precision, adhering to safety protocols to minimise risk of accidents.

Packed and unloaded printed materials from printing press, ensuring seamless workflow. Assisted line leader with machine setup, label changes, and liner replacements to maintain operational efficiency.

• Understood warehouse product placement, enabling efficient picking and packing services.
• Picked orders to meet productivity targets.
• Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.

• Developed and implemented operational strategies to enhance revenue and achieve planned targets.
• Trained, supervised, and evaluated retail staff to ensure high level of customer service and productivity.
• Managed day-to-day site operation, including shift start and shift end procedures.
• Collaborated with the Team Manager and Shift Manager to develop and implement company policies and procedures.
• Monitored and analysed reports to identify errors on site.
• Resolve problems, error products and missing products and control and complete tasks in a timely and professional manner.
• Updated reports and handed over to the next shift, managing system control, staff oversight, and stock management.
• Assisted with regional operations in East Midland.

• Provide list of the product customer's order Supervised and managed a team to prepare customers order on time with high quality. Developed and implemented new policies and procedures to improve team productivity and efficiency. Analysed current processes and identified areas for improvement, resulting in increased customer satisfaction. Created reports and handover then sent to anyone involved in the process.