Dinosha Sooriyakumar

Accomplished professional with expertise in customer services, organisational planning, and fraud detection and elimination. Demonstrates proficiency in complex issue resolution, training and coaching, performance evaluation, and quality assurance and control. Skilled in effective communications, PEP identification, customer risk rating, and KYC regulations knowledge. Possesses strong data analysis capabilities with familiarity in EDD and regulatory understanding. Adept at CDD proficiency and know your client principles. Proven track record in fraud detection, quality assurance, team leadership, process improvements, and relationship building. Committed to leveraging skills for continued professional growth within the industry.

Experienced professional with focus on KYC and compliance. Skilled in identifying and mitigating risks, ensuring adherence to regulatory standards. Proven track record of maintaining accurate client records and supporting seamless onboarding processes through strong analytical and investigative skills.