Dino Lopez
Wymondham,Norfolk
Summary
Dynamic and adaptable professional with strong confident speaking and listening skills, adept at relationship building with customers. Proven ability to thrive in team environments and fast-paced settings, demonstrating excellent timekeeping and initiative. Quick learner committed to leveraging skills for continued growth and success in future roles.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Homemaker
N/A
Norwich, Norfolk
02.2021 - 06.2026
- Cared for my children full time along with upkeeping the house.
- Vacuumed, mopped and polished floors to achieve high-quality finishes.
- Hand dusted and wiped clean furniture, fixtures and window sills, producing spotless results.
- Reported damages and breakages, promptly repairing items and arranging replacements.
Linen porter
Serco
Norwich, Norfolk
04.2016 - 02.2021
- While in this role i had the responsibility of team leader and oversaw daily operation and schedules whilst communicating between our clients and our staff.
- Worked in a small team environment.
- Contributed to efficient hospital operations by timely removal of dirty linens and the replacement with clean.
- Provided support services to housekeeping staff, promoting efficiency.
- Facilitated open communication within the team; maintained a supportive work environment.
- Collaborated effectively with other departments within the hospital to ensure productivity.
Retail worker
Serco
Norwich, Norfolk
12.2014 - 04.2016
- Offered personalised service to each shopper, driving repeat business.
- Managed inventory levels effectively to minimise out-of-stock situations.
- Assisted customers with product selection, leading to improved customer satisfaction.
- Collaborated with team members to meet daily sales targets, enhancing store performance.
Agency worker
Serco
Norwich, Norfolk
02.2013 - 12.2014
- Monitored premises to enhance safety and security.
- Transported patients between departments to facilitate care.
- Maintained cleanliness in assigned areas to promote hygiene.
- Handled waste disposal to promote a safe environment.
- Served meals to patients, meeting nutritional requirements effectively.
- Medical records porter
- Equipment inspector in the Sterile services department
- Within in this role i had to work in many departments including:
- Back of house kitchen assistant
Roofing labourer
Aspect roofing
Norwich, Norfolk
05.2011 - 11.2012
- Assisted in the installation of new roofs, resulting in successful completions.
- Worked comfortably at heights whilst adhering to strict safety procedures.
- Ensured safety regulations met for completing tasks without accidents.
- Undertook minor carpentry work to enhance overall roof structure.
Education
NVQ Level 3 - Motor Vehicle Mechanics
City College Norwich
Norwich 09.2010 - 07.2011
NVQ Level 2 - Motor Vehicle Mechanics
City College Norwich
Norwich 09.2008 - 07.2010
GCSEs - N/A
Costessey High school
Norwich, Norfolk 09.2004 - 07.2009
Skills
- Customer relationship management
- Effective communication
- Team collaboration
- Fast-paced adaptability
- Quick learner
- Excellent time keeping skills
- Proactive approach
Affiliations
- Reading novels
- Writing literature
- Family activities
Accomplishments
Promoted to team leader position.
Nominated for "Ideal worker" award and featured in a comany magazine/video
Certification
Tug License. (Using a electronic tow vehicle to transport heavy loads)
Health and Safety courses appropriate to my roles.
Languages
English
Native
Spanish
Beginner
Timeline
Homemaker
N/A
02.2021 - 06.2026
Linen porter
Serco
04.2016 - 02.2021
Retail worker
Serco
12.2014 - 04.2016
Agency worker
Serco
02.2013 - 12.2014
Roofing labourer
Aspect roofing
05.2011 - 11.2012
NVQ Level 3 - Motor Vehicle Mechanics
City College Norwich
09.2010 - 07.2011
NVQ Level 2 - Motor Vehicle Mechanics
City College Norwich
09.2008 - 07.2010
GCSEs - N/A
Costessey High school
09.2004 - 07.2009