Dinesh Kumar Ramachandran
Bristol,Bristol
Summary
HR professional with expertise in developing people strategies that align with organisational objectives. Specialises in talent management and employee relations, aiming to enhance team culture and operational efficiency. Utilises data-driven insights to inform decisions and improve processes, contributing to overall business success.
Overview
24
24
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Immigration Advisor SME
BT Group Plc
Bristol, United Kingdom
11.2024 - Current
- Supported business units in sponsorship processes, ensuring compliance with Home Office standards.
- Advised hiring managers on right-to-work matters, clarifying complex cases for better understanding.
- Led quality checks to verify colleague documentation against Home Office standards.
- Reviewed visa expiry data and analysed risks, providing insights for workforce planning.
- Delivered training on pre-employment checks to colleagues and TA's, by doing this reduced failure from 31% to 3% and enhancing compliance.
- Developed and refined work instructions for streamlined processes and ease of access to information.
- Updated work aids and HR pages, ensuring easy access to correct procedures.
- Took active role in continuous improvement projects by identifying gaps, streamlining steps, and helping teams adopt better ways of working.
- Built strong relationships across departments by promoting collaboration, clarity, and shared accountability.
Immigration Support
BT Group Plc
Bristol, United Kingdom
01.2024 - 10.2024
- Handled daily right to work assessments, reviewing between 20 and 25 cases each day, confirming valid documentation before onboarding.
- Worked closely with talent acquisition teams to resolve document gaps and ensured smooth onboarding for high volumes of new starters.
- Prepared 10 to 12 immigration reference letters per day with accuracy and confidentiality.
- Managed visa expiry communications by sending reminders and guiding colleagues and line managers on next steps, handling 70 to 150 renewals each month.
- Updated immigration trackers regularly and produced detailed status reports to support informed decisions by managers.
- Maintained strong compliance by monitoring deadlines, checking documents, and managing records with care.
- Answered right to work queries promptly and provided practical solutions to keep team operations running smoothly.
- Supported team by demonstrating respect and willingness to help.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Colleague Services HR Support
BT Group Plc
Bristol, UK
08.2022 - 12.2023
- Supported new colleagues throughout onboarding by guiding 10 -15 candidates each day and providing clear guidance at every stage, ensuring their onboarding journey was smooth and stress free.
- Reviewed pre-employment documents to verify completion of all checks before start dates.
- Coordinated with hiring managers to resolve missing information, maintaining onboarding timelines.
- Assisted new starters with queries related to systems access and company processes.
- Maintained accurate onboarding records, updating trackers to reflect progress and actions.
- Provided regular updates to managers regarding readiness status of incoming team members.
- Identified gaps in onboarding and recommended enhancements for more efficient experience.
HR Manager
LILY International Ltd
Male', Maldives
02.2017 - 03.2022
- Maintained open communication channels and built trust across teams by responding to high volumes of queries each week.
- Liaised with department managers to review staffing needs and supported average of 4-5 hiring requests each month.
- Managed full recruitment cycle, including job advertising, screening hundreds of applicants each month, and coordinating onboarding for new employees.
- Worked with senior leadership on strategic HR projects that improved team capability and strengthened workforce planning.
- Negotiated terms with benefit providers and secured cost effective packages that improved value for employees and reduced overall spend.
- Handled grievance cases in line with employment law and supported managers through each stage to ensure fair outcomes.
- Facilitated training sessions for groups of 10 to 15 employees to improve skills and strengthen compliance.
- Administered payroll operations for large colleague groups and ensured all payments were accurate and delivered on time.
- Kept managers and employees updated on wide range of employment relations related to performance, attendance and discipline. by handling more than 3-4 advisory queries each month.
Admin Manager
Nexa Maruti Suzuki
Kottayam, India
01.2015 - 11.2016
Centre Manager
Samsung India Electronic
Kottayam, India
04.2013 - 01.2015
Office manager
DP Equipments PVT Ltd
Ernakulam, India
07.2010 - 03.2013
Centre manager
G-Tec Computer Education
Palakkad, India
09.2006 - 07.2010
Business development executive
G-Tec Computer Education
Palakkad, India
02.2004 - 09.2006
Store Keeper/Safety Man
PepsiCo India Holding Ltd
Palakkad, India
02.2002 - 01.2004
Cargo supervisor
SAFE Shipping Pvt Ltd
Chennai, India
06.2001 - 12.2001
Education
Master of Business Administration - HR
University of the West of England
Bristol 01.2020 - 03.2023
Skills
- Human resources strategy
- Employee relations and mediation
- Recruitment
- Training and development
- Conflict resolution
- Organizational development
- Analytical skills
- Payroll administration
Certification
IBM Data Analytics Professional Certificate
References
References available upon request.
Timeline
Immigration Advisor SME
BT Group Plc
11.2024 - Current
Immigration Support
BT Group Plc
01.2024 - 10.2024
Colleague Services HR Support
BT Group Plc
08.2022 - 12.2023
Master of Business Administration - HR
University of the West of England
01.2020 - 03.2023
HR Manager
LILY International Ltd
02.2017 - 03.2022
Admin Manager
Nexa Maruti Suzuki
01.2015 - 11.2016
Centre Manager
Samsung India Electronic
04.2013 - 01.2015
Office manager
DP Equipments PVT Ltd
07.2010 - 03.2013
Centre manager
G-Tec Computer Education
09.2006 - 07.2010
Business development executive
G-Tec Computer Education
02.2004 - 09.2006
Store Keeper/Safety Man
PepsiCo India Holding Ltd
02.2002 - 01.2004
Cargo supervisor
SAFE Shipping Pvt Ltd
06.2001 - 12.2001