Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Dinesh Premchandani

Fraud Analyst (Customer Experience)
Solihull,SOLIHULL

Summary

Experienced Fraud Analyst with a strong background in fraud detection, risk management & financial analysis. Currently spearheading investigations and fraud prevention strategies, utilizing predictive analytics and advanced technologies to enhance risk management. Proven track record in developing fraud prevention strategies, delivering training & improving operational efficiency. Holds an MBA in Finance and is skilled in strategic planning, compliance & data analysis.


Overview

2
2
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
2
2
Languages

Work History

Fraud Analyst (Customer Experience)

FPL TECHNOLOGIES (ONECARD)
Pune, India
03.2023 - 11.2024
  • Spearheaded investigations and thorough analyses of fraudulent activities, leveraging techniques to prevent losses.
  • Designed and executed fraud prevention strategies, incorporating risk assessment models and predictive analytics.
  • Conducted thorough research and analysis of data to successfully identify patterns and trends.
  • Collaborated with cross-functional teams, including IT, compliance, and operations, to develop algorithms.
  • Led initiatives to integrate advanced fraud detection technologies into existing systems to improve efficiency.
  • Developed and delivered training programs to educate staff on fraud prevention practices and the latest trends.
  • Generated detailed reports & presentations for senior management, providing insights & improving risk management.
  • Created awareness of a diverse range of product offerings to enhance customer understanding and interest.
  • Adhered to quality assurance standards and managed Service Level Agreements (SLAs).
  • Transitioned from regular customer interactions to a specialized squad focused on fraud investigation.
  • Maintained up-to-date knowledge of evolving fraud trends to stay ahead of emerging risks and challenges.
  • Communicated effectively with internal teams and streamlined processes for seamless B2B and B2C interactions.

Business Development Officer (Operations)

THINK AND LEARN PVT. LTD.
Pune, India
06.2022 - 02.2023
  • Identified and cultivated strategic relationships with prospective clients, enhancing business development.
  • Assisted in building a strong pipeline of new customers through both direct and indirect engagement strategies.
  • Monitored and analyzed the sales pipeline to ensure alignment with performance objectives and targets.
  • Developed and updated customized client proposals to address specific needs and objectives.
  • Successfully generated immediate clients by addressing customer needs and demonstrating product value.

Education

MBA - Finance

INDIRA INSTITUTE OF MANAGEMENT
Nanded
01.2018 - 01.2020

BBA - Accounting And Finance

INSTITUTE OF TECHNOLOGY & MANAGEMENT
Nanded
01.2015 - 01.2018

Skills

  • Financial Analysis

  • Fraud Detection & Prevention

  • Data Analysis & Interpretation

  • Investigation

  • CDD

  • Process Improvement

  • Project Management

  • Performance Monitoring

  • Strategic Planning

  • Financial Reporting

  • MS Office

  • MS Excel

  • KYC

  • SQL

  • Communication

Fraud prevention

Transaction review

Transaction monitoring

AML compliance

Anti-fraud systems

Certification

ESG Analysis 2022

Awards

Achieved top salesperson status for 3 consecutive months by consistently surpassing sales targets at Think and learn PVT, LTD., Drove sales performance beyond set targets at Think and learn PVT, LTD. and FPL by adhering to firm-specific parameters, including quality assurance and stringent SLA management.

Timeline

Fraud Analyst (Customer Experience)

FPL TECHNOLOGIES (ONECARD)
03.2023 - 11.2024

Business Development Officer (Operations)

THINK AND LEARN PVT. LTD.
06.2022 - 02.2023

MBA - Finance

INDIRA INSTITUTE OF MANAGEMENT
01.2018 - 01.2020

BBA - Accounting And Finance

INSTITUTE OF TECHNOLOGY & MANAGEMENT
01.2015 - 01.2018

Similar Profiles

CREATE PROFILE
Dinesh PremchandaniFraud Analyst (Customer Experience)