DINESH KUMAR AGARWALLA
Leeds
Summary
Sensible Technical Delivery Manager consistently provides realistic, actionable plans guaranteed to grow satisfied client bases. Balances superlative performance frameworks with rational production realities. Over-delivers on customer expectations by accurately aligning promises with available resources and foreseeable obstacles.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Technical Delivery Manager
Tata Consultancy Services
01.2012 - Current
- Delivery of large transformation program involving multiple stakeholders
- Strategizing and delivery of critical migration project that involved lift and shift of SAP from one domain to another
- Seamless delivery of integrating the Automated Robotics with Warehouse Management system
- Conducted workshops involving >4 stakeholder and business to strategize the solution approaches and contributed significantly in project planning
- Collaborated with business and cross functional teams to strategize, design & deliver scalable business solutions
- Managed > 3 projects simultaneously and ensured maintaining the standards of delivery
- Consistently met deadlines and had 100% success rate.
Integration Architect
Tata Consultancy Services
03.2021 - 12.2022
- Engagement with Enterprise Architects and Solution Architects for the assessment of the technological options and solution of the product for solution delivery
- Conducted workshop with Enterprise Architects for designing the solution prototype with the identification of pattern
- Involvement with network and security team for identifying network hops and helped in defining rules for firewall opening to enable applications integration and communication from 3rd Party Vendor applications
- Conducted sessions for defining the business mapping rules in diversified requirements, i.e., defining & managing the mapping rules for ecosystem having one source to many targets, requiring multiple message formats and protocols for data transformation
- Collaboration with Environment Coordinator for the efficient environment mapping for the applications that involved different environment across 3+ layer and supported by multiple vendor
- Estimation of >10 projects having different operating and delivery models
- Few where small sized,e.g., integration of Cognos reporting to warehouse management system and other where mid to large sized programmes.
Integration Lead
Tata Consultancy Services
11.2017 - 02.2021
- Engagement in workshop with business users and other stakeholders alongside coordination with Onsite counterpart in order to understand business needs
- Documentation of business requirements and generate Functional Design Documents
- Design Integration services for performing complex transformations and orchestrations
- Led a mid-sized team, and adapted agile delivery methodologies that resulted in improved project timelines & ensured applications delivery in timely manner Implementation of Continuous Integration and Continuous Deployment Model in Integration landscape
- Configuring and Setting New environment to meet the project requirement for additional Pre – Prod environment
- Migration of Business application built on IIB and DataPower , when the product reaches the End of Support phase, to later product version that is recommended and supported by vendor
- Overseeing the entire project lifecycle for ensuring application delivery with minimal to zero defect delivery.
Service Delivery Lead
Tata Consultancy Services
09.2015 - 10.2017
- Created centralized documentation portal for the existing application for both internal reference and client-facing presentations, improving document integrity when being referred by multiple stakeholders
- Engagement in creation of detailed project plans, and monitoring progress to ensure timely completion of deliverables
- Engagement in Defect Management Call and managing JIRA request
- Reduced service downtime by implementation of efficient replay and optimised alerting mechanism and better utilisation of core audit frameworks
- Engagement in Incident, Problem, Change and/or Release Management job to ensure uninterrupted uptime of the application
- Led a team of developers in the successful completion of multiple critical modules in large transformation.
Senior Systems Engineer
Tata Consultancy Services
05.2013 - 08.2015
- Engagement in assessment of new business requirements and perform gap analysis to create focused solutions
- Created detailed technical documentation for efficient knowledge transfer among team members
- Conducted design session with team to explain the business requirements to team members & help them to understand and implement functional demands
- Contributed in process improvement initiatives that led to overall cost savings alongside maintaining standards of solutions
- Trained new hires on tools used within project, ensuring seamless integration into the team's workflow.
Systems Engineer
Infosys Technologies Limited
12.2009 - 04.2013
- Developed tailored solutions for diverse clients, which resulted in increased customer satisfaction
- Optimized application performance by regular code reviews and refactoring when necessary
- Provided expert technical support during Hyper-Care phase for reducing/eliminate application outage, and thereby minimizing disruptions to daily operations
- Conducted thorough root-cause analysis of application issues, leading to timely resolution and prevention of future occurrences
- Engagement in impact analysis for any new requirement or enhancement to an existing application.
Skills
- Integration Framework & Architecture
- Multi Industry Verticals (Retail, Insurance, Energy, Media)
- GITHUB
- Communication
- Analytical Ability
- IBM Integration Stack (DataPower, IIB, MQ)
- JIRA
- Design Thinking
- Azure
- Leadership
- Core Java
Certification
- Sun Certified Programmer for Java 2 Platform. Standard Edition 6.0
- Azure Fundamentals
- MuleSoft Certified Developer - Level 1 (Mule 4)
Education Summary
- Bachelor of Engineering (Computer Science), AMC Engineering College, Bangalore (Karnataka), 2009, 72.1%
- H.Sc / C.B.S.E, Burnpur Riverside School, Burnpur (WB), 2005, 70.4%
- SSc(C.B.S.E), Priyadarshini Public School, Kulti (WB), 2003, 82%
Timeline
Integration Architect
Tata Consultancy Services
03.2021 - 12.2022
Integration Lead
Tata Consultancy Services
11.2017 - 02.2021
Service Delivery Lead
Tata Consultancy Services
09.2015 - 10.2017
Senior Systems Engineer
Tata Consultancy Services
05.2013 - 08.2015
Technical Delivery Manager
Tata Consultancy Services
01.2012 - Current
Systems Engineer
Infosys Technologies Limited
12.2009 - 04.2013
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