Design Builder
Dinesh Anumalla
Newcastle upon Tyne
Summary
A versatile engineer with specialized knowledge in Renewable Energy Systems and a background in Mechanical Engineering, driven by a profound commitment to creating sustainable design solutions for urban areas and societies. Known for taking assertive and resolute measures to address challenges, adept at networking and forming strategic partnerships using both traditional and innovative methods. Excelling in collaborative team environments, I consider this my strongest asset. I possess a comprehensive understanding of the latest research and advancements in the realm of renewable energy and sustainable development.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Customer Care Representative
Connect Health
Newcastle upon Tyne, ENG
02.2023 - 06.2023
- Efficiently managed office-based outbound dialing for appointment bookings and amendments, coordinating with different departments. Handled administrative tasks for multiple sections and contracts concurrently.
- Responded promptly to emails from clinicians and patients, facilitating quick service deliveries. Sent letters and emails to patients for appointment bookings, amendments, and discharges.
Customer Service Representative
Serco (DWP)
Newcastle upon Tyne, ENG
09.2021 - 02.2022
- Maintained up-to-date knowledge of various schemes and services, handling a high volume of customer calls related to services, credit issues, promotions, and appointments. Successfully addressed customer concerns with a sense of calm, empathy, and strong work ethic.
- Engaged in identifying individual problems and providing suitable services for Claimant's Universal Credit, ensuring efficient and effective assistance to customers.
Assistant Engineer
Booki Industries
Jalandhar, India
06.2017 - 07.2017
- Wrote and revised maintenance procedures.
- Conducted research to test and analyze feasibility, design, operation and performance of equipment, components, and systems.
- Tested and analyzed equipment design and performance feasibility to determine potential ROI.
- Evaluated damage and damage tolerance of new composite material systems.
Education
MSc - Renewable and Sustainable Energy Technologies
Northumbria University
Newcastle upon Tyne, NET 09.2019 - 09.2021
Bachelor of Technology - Mechanical Engineering
Lovely Professional University
Jalandhar, India 08.2014 - 08.2018
Skills
Analytical and Critical Thinking
Software
Eco Audit and LCA
MS Office
Matlab
AutoCAD
Creo Parametric & CATIA
Phoenics CFD
Projects
Systematic Analysis Of Fuel Cell Electric Vehicles - 2021
- Conducted a Life Cycle Analysis (LCA) of PEM Fuel Cell, comparing and analyzing energy consumption and emissions in Fuel Cell Vehicles (FCV)(Toyota Mirai 2020) with other Internal Combustion (IC) and battery-powered vehicles. Utilized Gabi Lca software for the analysis.
Introducing E-Bikes And Scooters In University | Northumbria University - 2020
- Conducted a comprehensive analysis focused on identifying storage, charging, and other necessary infrastructure with a cost assessment within the university premises. The aim was to promote green modes of travel while minimizing expenses and maximizing the utilization of existing resources.
Timeline
Customer Care Representative
Connect Health
02.2023 - 06.2023
Customer Service Representative
Serco (DWP)
09.2021 - 02.2022
MSc - Renewable and Sustainable Energy Technologies
Northumbria University
09.2019 - 09.2021
Assistant Engineer
Booki Industries
06.2017 - 07.2017
Bachelor of Technology - Mechanical Engineering
Lovely Professional University
08.2014 - 08.2018
Similar Profiles
Jamie NunnJamie Nunn
Referral Coordinator at Connect Health and WellnessReferral Coordinator at Connect Health and Wellness
JENNIFER GILLEYJENNIFER GILLEY
Receptionist at Connect Health & WellnessReceptionist at Connect Health & Wellness
Daniel WoodstockDaniel Woodstock
Osteopath at Connect Health + MovementOsteopath at Connect Health + Movement